Sandra Kowenje

Software and Cloud Infrastructure Engineer with hands-on experience in IT support, web development, cloud technologies, Linux administration, and enterprise infrastructure. Skilled in HTML, CSS, JavaScript, Python, PHP, SQL, technical troubleshooting, and user support. Passionate about mentoring, STEM education, and simplifying technology for learners.

Recognized for strong communication, problem-solving, technical documentation, and collaborating with multidisciplinary teams. Eager to contribute to coding, robotics, and digital learning initiatives while inspiring young learners.

Advanced Services Engineer - Oracle

(2025-09)

• Provide enterprise technical support and troubleshoot complex infrastructure issues.
• Develop technical documentation and infrastructure designs.
• Deploy and maintain Oracle Cloud Infrastructure environments.
• Collaborate with international teams to deliver customer-focused technology solutions.

Associate Advanced Services Engineer - Oracle

(2024-09 - 2025-08)

• Supported enterprise servers, operating systems, networking, and virtualization.
• Performed system health checks, root cause analysis, and incident resolution.
• Automated infrastructure deployment using Terraform and Ansible.

GenO Advanced Services Engineer - Oracle

(2023-09 - 2024-08)

• Worked with global experts to resolve customer technical issues.
• Built strong communication, documentation, and technical support skills.

Presidential Digital Talent Programme - ICT Authority / KRA

• Performed business analysis and systems documentation.
• Resolved user issues and improved business workflows.
• Supported stakeholders through technology adoption.

BSc. - Software Engineering - University of Eastern Africa, Baraton