Sandra Ndanu

Results-driven, strategic, and results-oriented Business Analyst with strong understanding of financial analysis, problem solving, customer service and innovative thinking.

ACCOUNTANT at Cana Hospital (2025-02 – Present)

• Managing account receivables such as income from insurances.
• Managing account payables such as expenses and petty cash
• Billing patients
• Updating financial statements on every transaction.
• Completing accounting cycles such as journal entries, reconciliation and closings.
• Assisted in preparing payrolls
• Prepare quarterly financial reports such as balance sheets, income statements and cash flow statements
• Conduct regular data analysis using MS Office Suite generating insightful reports that informed program decision-making and course correction

Direct Sales and Customer Service Executive at I&M Bank Limited (2022-12 – 2024-10)

• Presenting about the bank's products to potential customers.
• Dealing and sorting out customer complaints and concern to establish good customer service
• Analyze business information and customer feedback to identify process
• Contributing to report writing and presentations, summarizing key findings for stakeholders.
• Conducting in depth financial analysis to support decision making and evaluate performance identifying trends.
• Creating good customer relationships to ensure repeated purchases and referrals by existing customers
• Advising clients on the required documents as per service or product needs

Finance Intern - Industrial attachment at Lington Assets (2021-05 – 2021-08)

• Maintaining account receivables and payables
• Posting journal entries
• Preparing payrolls
• Updating financial statements on every transaction
• Analyzing business trends and advising on the proper channels to keep up with the competitors

Enumerator at Kenya Bureau of Statistics (2019-07 – 2019-08)

• Entered data from various sources into computer systems accurately and efficiently.
• Verify the accuracy of data by comparing it to source documents.
• Organized and maintained files and records electronically.
• Ensured confidentiality and security of all data by following proper protocols.
• Collaborated with team members and other departments to support data management needs.

Bachelor of Commerce in Banking & Finance – AFRICA NAZARENE UNIVERSITY (2018 – 2022)