Sharon Mwikali

I do business development consultancy and customer support.

With over eight years of experience in business development, sales strategy, and client relationship management, I bring a proven ability to drive revenue growth, foster strategic partnerships, and streamline operations to achieve organizational goals.

Throughout my career, I have successfully developed and implemented innovative business strategies that have consistently surpassed sales targets and expanded market share. My expertise in key account management, lead generation, and market analysis has enabled me to identify new opportunities, deliver tailored solutions, and enhance customer satisfaction. For instance, I achieved a 30% increase in regional market share through a strategic development plan while simultaneously boosting customer retention rates by implementing proactive account management strategies.

As a team leader, I excel at building and mentoring high-performing teams, establishing clear KPIs, and fostering a culture of collaboration and excellence. My ability to align operational strategies with organizational objectives has been instrumental in reducing costs, optimizing workflows, and improving service delivery. Furthermore, my experience in leveraging digital tools, CRM systems, and data analytics has allowed me to uncover market trends and provide actionable insights to executive leadership.

Post Graduate Diploma in Marketing- Marketing Society of Kenya

B.A Economics- Maseno University