Sharon Nguu

A motivated, adaptable, and customer-focused professional with experience in front office operations, hospitality, solar installation, and garment manufacturing. I hold a Diploma in Tourism and Travel Management from Taita Taveta National Polytechnic and have developed strong communication, teamwork, and organizational skills through working in different environments. I am committed to delivering excellent customer service, learning new skills, and contributing positively to organizational success.

Front Desk Officer - Lady M Safaris

(2026-01)

• Welcomed and assisted clients in a professional and friendly manner.
• Answered telephone calls and responded to customer inquiries.
• Managed front office activities and client communication.
• Maintained records and provided administrative support.
• Ensured clients received quality service and assistance.

Garment Manufacturing Assistant - EPZ Mega

(2024-02 - 2024-09)

• Assisted in garment production and assembly processes.
• Maintained quality standards during production.
• Worked efficiently to meet production targets.
• Followed workplace safety guidelines and company procedures.
• Supported teamwork within the production department.

Waitress - Jacyjoka Restaurant

(2023-01 - 2023-12)

• Welcomed customers and provided professional service.
• Took customer orders and ensured timely delivery of meals.
• Maintained cleanliness and hygiene standards in the dining area.
• Responded to customer requests in a polite and helpful manner.
• Worked together with other staff to improve customer experience.

Solar Installation Assistant (Holiday Employment) - Equator

• Assisted with installation of solar power systems.
• Prepared tools and materials required for installation work.
• Supported technicians during installation and maintenance activities.
• Followed safety procedures when handling equipment.
• Worked effectively as part of an installation team.

Diploma - Tourism and Travel Management - Taita Taveta National Polytechnic (2024-01 - 2026-12)

Kenya Certificate of Secondary Education (KCSE) - Katutu Girls Secondary School (2019-01 - 2022-12)

Kenya Certificate of Primary Education (KCPE) - Nduundune Primary School (2009-01 - 2018-12)