DIGITAL PAYMENTS AGENT - HOUSING FINANCE BANK
(2025-04 - 2025-09)
My key duties were as follows;
- Customer onboarding
- Digital product registration
- Customer education and training
- Promotion of digital payment products
- Merchant acquisition
- POS and QR deployment support
- Field visits and merchant support
- Transaction support and issue resolution
- Handling reversals and disputes
- KYC and AML compliance checks
- Fraud awareness and prevention
- Data collection and documentation
- Daily and periodic reporting
- Customer relationship management
- Feedback collection
- Target and KPI achievement
ASSOCIATE - JOE'S WINGS ATLANTA RESTAURANT
(2022-03 - 2022-09)
- Customer Service: Greeting customers, taking orders, and addressing customer inquiries or concerns.
- Food Preparation: Assembling food items according to the restaurant's menu, including cooking or preparing ingredients.
- Cash Handling: Operating the cash register, processing payments, and giving correct change.
- Inventory Management: Restocking supplies like condiments, napkins, and packaging materials as needed.
- Team Collaboration: Working with other staff members to ensure fast and efficient service.
ADMINISTRATIVE ASSISTANT - MULTIPLEX ENTERPRISES LIMITED
(2021-09 - 2022-02)
- Provided administrative support to the department, including managing calendars and scheduling meetings
- Assisted in organizing and maintaining files and records
- Responded to inquiries via phone and email, providing information and assistance as needed
- Prepared and edited documents, presentations, and reports
- Managed office supplies and inventory, ensuring the availability of necessary items
STUDENT TEACHER - ST. ANTONY DAGO KOKORE SECONDARY SCHOOL
(2019-02 - 2019-11)
- Develop and implement procedures for managing the class effectively during instruction, incorporating various groupings and presentation techniques.
- Determine the students' developmental levels and provide commensurate instruction.
- Participate in the evaluation and documentation of student progress and attendance.
