Shedrick Barasa

Accomplished Security and Risk Manager with extensive experience in operations management, risk analysis, and staff management across multiple regions. Demonstrated expertise in developing and implementing security policies, leading large teams, and enhancing operational efficiency. Notable achievements include spearheading security budget preparation, reducing incident rates through innovative risk management strategies, and improving customer satisfaction by fostering strong relationships.

Skilled in compliance regulation understanding, enterprise risk management, and occupational health and safety.

Career goal: to leverage advanced industry knowledge to drive strategic improvements in security operations within a dynamic organization.

Operations Manager (Consultancy capacity) at Royal Fist Security Services (2025-01 – Present)

• Developing and executing strategies to optimize operations, resulting in stabilized revenue within the organization
• Establishing and enforcing internal policies to enhance organizational efficiency.
• Enhancing systems throughout all organizational levels to boost operational traceability.
• Facilitating effective communication among unit staff and top-level leadership.
• Coordinating cross-functional teams in security, operations, administration, and marketing to enhance overall organizational performance and brand image.
• Coordinating interdepartmental communication between security, customer service, and operations teams to ensure cohesive regional performance.
• Developing and enforcing security and risk management policies that strengthened organizational safety and compliance.
• Managing operations and revenue collection for the organization

Security and Risk Manager (Head of Security) at Parkside Developments Limited (2021-01 – 2024-12)

Company Overview: Galleria Shopping Mall

• Developed strategic and comprehensive reports for stakeholder decision-making on tenant and customer issues.
• Participated in forums addressing security and risk issues at county and national levels.
• Led cross-departmental initiatives enhancing mall security and public safety, resulting in improved tenant satisfaction and reduced incidents.
• Coordinated security measures for events at the Mall, enhancing operational efficiency.
• Developed risk analysis policy measures that enhanced technology proposals and management of surveillance systems, Access control systems, intruder alarm systems and fire evacuation procedures.
• Trained and mentored security personnel on best practices, emergency response, and customer service to maintain high standards of professionalism and safety.
• Led cross-functional teams in Security, Operations, Administration, and Marketing, boosting mall image and customer base.
• Led annual security budget preparation and monitoring to boost operational efficiency within the mall.
• Fostered strong working relationships with law enforcement, fire departments, and other government agencies through active participation in relevant forums.
• Coordinated Occupational Health and Safety awareness trainings and audits for the mall in line with the OSHA regulations.
• Oversaw mall security operations to ensure adherence to established policies, enhancing the mall's reputation.
• Managed Security and Risk documentation, including renewals of OHS Certificates, Work permits, Fire permits among others
• Implemented and monitored advanced security protocols to prevent and respond to potential threats within the mall environment.
• Directed crisis management planning and execution to ensure rapid and effective response to emergencies and security incidents.
• Managed the integration and maintenance of cutting-edge surveillance and access control technologies to enhance overall mall security.

Regional Manager at Lavington Security (2020-01 – 2021-12)

• Developed and executed regional policies to enhance organizational operations.
• Monitored and analyzed regional security metrics to proactively identify risks and deploy mitigation strategies effectively.
• Handled reported incidents, achieving significant reduction within the region.
• Managed regional guard force.
• Led multi-departmental teams to synchronize efforts in security, customer service, and operations, driving cohesive regional performance.
• Served as liaison between organization and region.
• Managed a workforce of over six thousand across multiple sub-regions including Nairobi, Nyeri, Embu, Machakos, Voi, Malindi, and Mombasa.
• Implemented operational standardized processes across all sub-regions, enhancing efficiency and reducing operational costs by 15%.

Branch/Zone Manager at Securex Agencies Ltd (2017-01 – 2018-12)

• Developed strategies to drive revenue growth within the branch.
• Managed daily operations involving 1,890 employees across 280 sites.
• Established and maintained strong relationships with key clients, stakeholders, and local authorities to support business growth and community engagement.
• Resolved issues promptly to enhance service delivery.
• Managed branch revenue performance effectively.
• Conducted risk analysis and management to ensure a secure environment.
• Enhanced customer loyalty and satisfaction by fostering meaningful relationships, achieving over 80% rating across all branches.
• Collaborated with management team members to implement continuous improvement strategies.
• Developed and managed branch budgets, controlling costs and optimizing resource allocation to increase profitability.
• Led and motivated a diverse team, fostering a high-performance culture to achieve branch targets and improve employee engagement.
• Coordinated multi-site operations across Nairobi and surrounding areas, optimizing efficiency and resource allocation.

Regional Operations Officer at Nine One One Group Ltd (2012-06 – 2017-02)

• Developed and implemented regional policies that standardized procedures across all sub-regions, resulting in a 15% reduction in operational costs.
• Implemented comprehensive regional training programs to enhance operational capabilities and adherence to security protocols among staff.
• Collaborated with local law enforcement and government agencies to enhance security measures and maintain compliance with regulatory standards.
• Monitored regional security metrics and coordinated risk mitigation strategies to proactively address potential threats and incidents
• Oversaw process implementation aimed at enhancing long-term business success.
• Implemented innovative programs to enhance employee loyalty.
• Coordinated regional emergency response initiatives, ensuring prompt and effective action in crisis situations across multiple counties.
• Enhanced customer experience by consistently monitoring and supervising daily operations.
• Established and maintained internal policies to enhance organizational efficiency.
• Developed and integrated strategies to expand business and increase customer reach.
• Formulated and implemented policies at the operational level
• Directed cross-functional teams to synchronize security, customer service, and operational initiatives, improving overall regional performance.
• Managed regional budgets, resource allocation, and stakeholder communications to support sustainable business growth and operational excellence.
• Directed regional inventory and asset management to optimize resource utilization and reduce wastage, contributing to operational cost savings.
• Oversaw operations of more than a thousand uniformed staff.

Operations Manager at Pluto Security Services Ltd (2011-01 – 2012-12)

• Developed and executed strategies to optimize operations, resulting in stabilized revenue within the organization
• Established and enforced internal policies to enhance organizational efficiency.
• Enhanced systems throughout all organizational levels to boost operational traceability.
• Facilitated effective communication among unit staff and top-level leadership.
• Coordinated cross-functional teams in security, operations, administration, and marketing to enhance overall organizational performance and brand image.
• Coordinated interdepartmental communication between security, customer service, and operations teams to ensure cohesive regional performance.
• Developed and enforced security and risk management policies that strengthened organizational safety and compliance.
• Managed operations and revenue collection for the organization.

Senior Group Staffing Officer at EARS/KK Security (Now Gardaworld) (2000-01 – 2010-12)

• Developed and implemented comprehensive staffing policies and procedures that align with organizational goals and compliance standards
• Implemented operational enhancements leading to cost savings.
• Contributed significantly to securing ISO certification for the organization.
• Ensured consistent attendance of uniformed employees by monitoring daily reporting.
• Led strategic workforce planning and deployment across multiple locations to optimize staffing efficiency and service delivery.
• Managed and analyzed staffing data to forecast manpower needs, reducing turnover rates and improving employee satisfaction.
• Collaborated with recruitment agencies and internal teams to attract, hire, and retain qualified personnel, enhancing overall workforce quality.
• Resolved operational issues promptly by establishing connections among employees, customers, and the organization.
• Managed a large and diverse security workforce across multiple regions, ensuring optimal staff allocation and operational readiness.
• Developed and executed regional staffing policies tailored to enhance security operations and personnel performance.
• Managed a workforce of more than three thousand uniformed employees.

Deployment & Staffing Officer at EARS Group Ltd (1995-01 – 1999-12)

• Coordinated staffing schedules to ensure 24/7 coverage while minimizing overtime and operational costs.
• Maintained accurate records of personnel deployment, attendance, and performance metrics to support reporting and decision-making.
• Addressed reported shortages promptly to maintain uninterrupted service.
• Consistently upheld perfect attendance.
• Addressed customer and employee conflicts to enhance organizational harmony.
• Managed a team of over a thousand uniformed employees.
• Managed uniformed employees' welfare by ensuring accurate salary payments based on worked days.
• Conducted regular assessments of workforce needs in collaboration with department heads to address fluctuating security demands.
• Developed and implemented deployment strategies to optimize the allocation of personnel across multiple sites.
• Oversaw attendance of uniformed employees at designated work locations
• Implemented efficient employee deployment plans that improved operational coverage and reduced staffing gaps across multiple locations in Nairobi

Bachelor of Art in Criminology and Security Studies – Mount Kenya University (2015-01 – 2019-12)

Diploma in Criminology and Security Studies – Mount Kenya University (2010-01 – 2015-12)

Diploma in Business Management – Kenya Institute of Management (2009-01 – 2010-12)

Advanced Certificate – Kenya Institute of Management (2009-01 – 2009-12)

Certificate – Kenya Institute of Management (2009-05 – 2009-05)

Diploma in Computer Software Application – Data Center Computer College (2000-01 – 2000-12)