I provide customer service and support to people
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With over 10 years experience in customer service,I thrive in ensuring the client is satisfied through being an effective listener and offer my assistance whenever possible if I'm not able to offer a solution to the customer then I escalate the matter to the relevant department and follow up to ensure the customer is satisfied.This also implies to my internal customers.
Dec 2022 - to date
Fred's ranch & Resort
August 2019 - June 2019
June 2007 - May 2018
I have attained a certificate in business management from Kenya institute of management as well as a certificate in Business process outsourcing from Multimedia university
