Shilymith Vugutsa
Information and Communication Technology (ICT) professional
Hire this person
Send a job offer directly to this candidate
About
A dedicated and highly motivated Information and Communication Technology (ICT) professional with a Diploma in ICT and practical experience in clerical duties, customer service, and marketing. Skilled in computer applications, data management, and digital communication. A dependable team player with excellent interpersonal and organizational skills who is committed to delivering quality service while continuously developing professionally.
Experience
Clerk at Vihiga County Referral Hospital (2022-09 – 2023-11)
- Managed patient files and records.
- Assisted in data entry and maintaining hospital databases.
- Registered patients and directed them to relevant departments.
- Prepared reports and maintained office records.
- Handled telephone inquiries and customer service.
- Maintained confidentiality of patient information.
Marketing Representative at Betika Company (2025-07 – 2026-06)
- Promoted Betika products and services.
- Registered and educated new customers.
- Built and maintained positive customer relationships.
- Achieved assigned marketing targets.
- Conducted market awareness campaigns.
- Prepared daily and weekly marketing reports.
Education
Diploma in Information and Communication Technology (ICT) – Friends College Kaimosi (2024 – 2025)
Craft Certificate in Information and Communication Technology (ICT) – Chanzeywe Technical and Vocational College (2021 – 2022)
Kenya Certificate of Secondary Education (KCSE) – Mbihi Girls High School (2017 – 2020)
Kenya Certificate of Primary Education (KCPE) – Chanzeywe Primary School (2013 – 2016)
