Front Desk & Customer Service | Receptionist
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👋 About Me
Enthusiastic and detail-oriented Front Desk & Customer Service Specialist with strong organizational and interpersonal skills. I have experience in front desk operations, administrative support, and customer engagement, ensuring a welcoming and efficient work environment. Passionate about delivering excellent service and maintaining seamless office operations.
✅ Front Desk Operations & Reception Management
✅ Customer Service & Guest Relations
✅ Office Administration & Clerical Support
✅ Appointment Scheduling & Calendar Management
✅ Phone & Email Communication
✅ Microsoft Office Suite (Certified)
✅ Multitasking & Time Management
✅ Problem-Solving & Conflict Resolution
🔹 Front Desk & Waitress | Oyster Bay, Nairobi (2023)
Greeted and assisted guests, ensuring a positive experience.
Managed reservations, inquiries, and front desk operations.
Handled cash transactions and coordinated daily tasks.
🔹 Household & Administrative Assistant | Saudi Arabia (2021 - 2022)
Managed scheduling, communication, and organizational tasks.
Provided support in daily operations, ensuring efficiency.
🔹 Front Desk Volunteer | Community Development Projects, Nakuru (2019)
Assisted visitors and managed inquiries.
Handled office administration and maintained records.
Why Work With Me?
I thrive in customer-facing roles, ensuring smooth front desk operations, efficient administrative support, and outstanding guest experiences. My ability to multitask, stay organized, and communicate effectively makes me a valuable asset in hospitality, corporate offices, and service industries.
💬 Let’s Connect!
I am open to Front Desk, Receptionist, and Administrative Support roles. Excited to connect with industry professionals and potential employers!
Education & Certifications
📌 Front Desk Coursework – Nairobi Institute of Business Studies
📌 Certificate in Computer Packages – Presbyterian University of East Africa
📌 Certification in Microsoft Office
📌 Community Development Studies (Deferred) – Chuka University
English & Kiswahili – Fluent
Basic German & Arabic
