Simon Kalachu Mwasi
Warehouse Operations and Customer Service Officer
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About
I am a business operations professional with over 09 years’ experience in retail management, customer service, inventory control, and business operations. I hold a Bachelor of Commerce in Procurement & Supply Chain Management, supporting my strong commercial acumen. I have a proven record in driving sales growth, improving stock accuracy, reducing losses, and enhancing customer satisfaction in business environments.
Experience
-Store Operations & Team Leadership - Sales Performance & KPI Management - Inventory Control & Shrinkage Reduction - Customer Experience & Visual Merchandising - Cash Management & Financial Reconciliation - Audit, Compliance & Health & Safety - SAP, CRM, POS & MS Office
Education
Degree in commerce majored in procurement and supply chain management.
