IT specialist
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A diligent and insightful Information Technology Specialist with 15+ years of progressive IT leadership experience including oversight of infrastructure, application support and security services. I am adept at maintaining and managing IT inventory, providing professional technical support to colleagues and clients, monitoring WAN and LAN connectivity, and developing detailed technical guides. I am dedicated to customer satisfaction with focused delivery of technical solutions.
I have a proven leader in directing operations, maintenance and support of complex systems. I possess excellent interpersonal skills and attentive to details with a practical approach to problem solving.
IT Manager| Abyssinia Integrated Steel PLC, Ethiopia | September 2022 - Current
IT Support Officer | Apex Steel Limited | May 2015 – July 2022
ICT Officer | Catholic University of Eastern Africa | November 2007 - May 2015
Masters of Science in Data Communication | KCA University
Bachelor of Business Information Technology | Strathmore University
