Sofia Kariuki
Branch management, accounting, customer service
Hire this person
Send a job offer directly to this candidate
About
I am a branch manager and customer service professional with four years experience in the telecommunications industry. Looking to expand my expertise, apply my knowledge and contribute to the overall mission and vision of the organization.
Experience
Airtel Kenya - DSE (May 2025)
Ensured corporate customer retention by providing dedicated account support and timely issue resolution.
Airtel Kenya - Branch Manager and Customer Service Executive. (September 2021- May 2025)
Branch management, Customer Service by resolving customer issues and providing relevant solutions, financial reconciliation and preparation of financial reports inventory control and stock count at the end of the month.
Education
CPA advanced level - Star college of Management studies.
Bachelor's degree in Public policy and administration - Kenyatta University
