Group Debtors Controller - JAVA HOUSE AFRICA - Nairobi
(2018-01)
- Manage the Group debtors ledger and oversee the end-to-end order-to-cash process to ensure all receivables are accurately recorded, reconciled, and collected.
- Reconcile card, M-Pesa, bank, voucher, and credit sales transactions against daily sales reports for all branches, and investigate any variances or unreconciled items.
- Ensure timely collection and settlement of non-cash sales by following up with banks, payment providers, branches, and customers to resolve delays or missing payments.
- Oversee corporate and credit customer accounts, including invoicing support, customer statements, receipt allocation, collections follow-up, and debtor ageing management.
- Monitor daily sales-to-cash reconciliation and ensure receipts are accurately posted into the financial system to maintain completeness and accuracy of debtor records.
- Liaise with branches and finance teams to investigate shortages, overages, and sales-versus-funds discrepancies, and ensure issues are resolved promptly.
- Prepare debtor ageing, collections, reconciliation, and receivables reports for management to support decision-making and cash flow planning.
- Strengthen internal controls over debtors, receipts, and reconciliation processes, while maintaining audit-ready records and supporting continuous process improvement within the finance function.
Group Credit Controller - JAVA HOUSE AFRICA - Nairobi
(2018-01 - 2026-01)
- Managed the Group debtors portfolio by overseeing collections, customer balances, payment follow-up, and receivables performance across branches.
- Led credit control activities to ensure customer accounts were properly monitored, statements were issued on time, and outstanding balances were followed up within agreed terms.
- Reviewed customer payment trends, debtor ageing, and overdue balances, and recommended appropriate actions to reduce exposure and improve cash collections.
- Coordinated with branches, customers, and internal finance teams to resolve account disputes, payment delays, and billing issues in a timely manner.
- Supported the development and implementation of credit control procedures, collection strategies, and debtor management controls to improve efficiency and reduce bad debt risk.
- Prepared and analyzed debtors, collections, and receivables reports for management, highlighting performance trends, overdue accounts, and recovery progress.
- Assessed debtor risk levels and supported bad debt monitoring, provision reviews, and escalation of high-risk accounts where necessary.
- Maintained strong internal controls and ensured all credit-related transactions, customer balances, and debt recovery activities complied with company policies and procedures.
Treasury Accountant - JAVA HOUSE AFRICA - Nairobi
(2017-01 - 2018-12)
- Prepared operational cash-flow forecasts and monitored daily bank balances to ensure sufficient funding for business operations and timely settlement of obligations.
- Performed daily and monthly bank reconciliations, investigated reconciling items, and ensured discrepancies were explained, documented, and cleared promptly.
- Verified daily sales against banking records, followed up anomalies, and ensured banking discrepancies were escalated and resolved in a timely manner.
- Managed supplier payment processing at the bank, coordinated required banking documentation, and supported efficient treasury operations across the group.
- Maintained records for utilities, prepayments, and treasury-related transactions while supporting year-end accounts preparation and audit schedules.
- Contributed to continuous review and improvement of treasury and finance transaction workflows at head office and branch level.
Senior Branch Accountant / F&B Controller - JAVA HOUSE AFRICA - Nairobi
(2016-01 - 2016-12)
- Managed branch-level financial controls including invoice posting, petty cash administration, stock valuation, sales analysis, and weekly stock takes.
- Ensured supplier invoices, SIVs, and stock movements were accurately captured in the system and reflected in branch cost and inventory reports.
- Reviewed branch expenses, validated supporting documents and approvals, and ensured all petty cash and operational expenditures were properly accounted for.
- Prepared food cost, wastage, and sales analysis reports to support branch performance monitoring and cost control.
- Conducted spot checks on cash floats, stock balances, and revenue sections to strengthen accountability and minimize losses.
Branch F&B Controller - INNSCOR KENYA
(2014-09 - 2016-05)
- Produced daily reports summaries and cumulative branch performance reports for management across multiple brands within the complex.
- Posted invoices for purchased goods, updated sales mixes, and maintained accurate daily financial and stock records for the branches.
- Monitored daily banking, performed PDQ banking checks, and ensured branch cash and banking records were accurate and complete.
- Controlled petty cash for the complex and ensured expenditures were supported, recorded, and aligned with internal procedures.
- Conducted spot checks and category checks at convenience stores and food counters to strengthen inventory control and reduce variances.
- Participated in mid-month and month-end stock takes with management and supported reporting on branch operational and financial performance.
Hardware Salesperson / Accounts Support - KIWAS HARDWARE - Nairobi
(2011-01 - 2014-12)
- Monitored customer orders, coordinated order fulfillment, and ensured clients received their orders within the required timelines.
- Supported daily stock sales operations and maintained records of incoming and outgoing inventory to ensure stock accuracy.
- Assisted with monthly stock audits and maintained accurate stock and sales records for management review.
- Supported general ledger maintenance, cash handling, and bank reconciliation activities to strengthen financial record keeping.
- Helped maintain revenue and expenditure reports, filing systems, and customer account records to support day-to-day business operations.
