Stanley Onyango

A detail-oriented ICT professional with a solid background in software and hardware installation, computer networking, data management, and cyber security. Experienced in program management, data entry, and analysis, with a proven ability to manage systems for enhanced performance. Experienced in social media page management, growth, and development, with a focus on enhancing online engagement.

Recognized internationally for youth leadership and mentorship through various student leadership roles and community development projects. Goal-oriented with a passion for continuous learning in emerging technologies.

Administrator, ICT Technician, Receptionist, and Customer Relations Officer at Bethany Hillcrest Hospital (2024-12 – Present)

• Managed and maintained hospital computer systems to ensure seamless operations.
• Performed detailed record-keeping and data management to support administrative processes.
• Served as the first point of contact for clients, enhancing customer relations and service quality.
• Supported hospital operations through effective multitasking and coordination of administrative tasks.
• In charge of health insurance claim forms processing, filing, and submission to ensure timely and accurate reimbursements.

ICT Technician at National Social Security Fund (NSSF) (2022-09 – 2023-01)

• Computer hardware and software maintenance
• Data entry, management, and analysis
• Network setup and maintenance (SSPAS)
• Troubleshooting and resolving technical issues

Data Entry and IT Support at Excel Enterprises (2020-08 – 2023-01)

• Managed data entry and analysis tasks
• Strengthened customer relations and improved computer security protocols
• Handled records management and system security

Data Entry Clerk at Optomart Opticians (2019-03 – 2020-08)

• Entered and processed client data for Minet
• Organized and maintained filing systems

Diploma in ICT in Information and Communication Technology – Nyeri National Polytechnic

Certificate in Computer Studies in Computer Studies – Kenya School of Management - Narok (2020-03 – 2020-04)

Driving Course in Driving – Automobile Association of Kenya (2020-12 – 2021-01)

Kenya Certificate of Secondary Education (KCSE) – Akoko Secondary School (2016 – 2019)

Kenya Certificate of Primary Education (KCPE) – Got Abiero Primary School (2008 – 2015)