Central Cashiers Office Clerk - Carrefour Village Market - Nairobi
(2024-05)
- Providing a customer experience with fair, friendly and courteous service
- Registering sales on a scan register by scanning items and totaling customers' purchases
- Resolves customer issues and answering questions
- Make sales referrals and introduce new ones
- Greet customers when entering and leaving the premises
- Keep reports of transactions
- Maintain clean and tidy checkout areas
- Pleasantly deal with customers to ensure satisfaction
- Refunding customers on their available items accordingly at the customer service
- Working on invoices for customers
- Receiving all incoming calls and switching them to the relevant people
- Any other duty as allocated by the management
- Attending to all client's enquiries
Central Cashiers Office - Customer Service Officer - Carrefour Village Market - Nairobi
(2021-11 - 2024-05)
- Registering customers to the carrefour loyalty application
- Sorting out the customer issues about the loyalty application
- Refunding customers on their available items accordingly at the customer service
- Sorting out customer issues at the customer service
- Working on invoices for customers
Cashier - Carrefour Village Market - Nairobi
(2024-05)
Loyalty Promoter/Customer Service - Carrefour Village Market - Nairobi
(2019-10 - 2020-04)
Customer Service - Horizon Company Ltd. - Nairobi
(2019-05 - 2019-09)
- Welcoming guest into the company and guiding them to their various views
- In charge of the switch board
- Receiving all incoming calls and switching them to the relevant people
- Booking dairies for the managing director
- Attending meetings with management and doing minutes
- Filling company records and Keeping them
- Attending to all client's enquiries
- Arrange with company driver for site visits
- Maintaining a timetable for company cleaners and drivers
- Doing weekly reports to the management on areas of concerns and amendments
- Any other duty as allocated by the management
- Follow all companies' policies and procedures
Program Producer - Y254 TV (KBC) - Nairobi
(2018-05 - 2018-12)
- Generating and researching ideas for programmes and pitching for commissions
- Developing content, writing material for scripts, bulletins and links
- Sourcing potential contributors and interviewees
- Selecting music appropriate to the programme, the audience and the station
- Producing pre-production briefings for presenters, reporters, technical staff and other contributors
- Managing the logistics of getting people, resources and equipment together at the right place at the right time
- Undertaking editing, interviewing and reporting duties as necessary
- Presenting programs or managing presenters for both pre-recorded and recorded output
- Checking that copyrights are cleared and understanding media law
- Converting text, graphics, video and audio files into other formats
- Contributing to, and making use of, an archive of audio resources which can be re-used
- Responding to audience feedback, referring on to other departments as necessary
- Producing and making use of user-generated content
- Using technology, such as Cool Edit Pro, Pro Tools and Adobe Audition, for editing and production purposes
- Ensuring that health and safety standards and trade union requirements are met
News anchor - Ghetto FM - Nairobi
(2017-05 - 2017-06)
- Voter Verification Exercise, Independent Electoral and Boundaries Commission I.E.B.C.
