Stephanie Gitahi

Experienced Administrative Officer with a background in front-desk operations, billing, procurement, and financial administration within healthcare. Skilled in client service, visitor management, payment processing (cash, M-Pesa, cards), and use of hospital billing systems while maintaining confidentiality. Proficient in procurement processes including sourcing, contract negotiation, supplier management, and inventory control.

Experienced in petty cash management, appointment scheduling, and general administrative support. Also adept in web development, with skills in HTML, CSS, JavaScript, Python, MySQL, and Linux deployment. Strong foundation in both front-end and back-end technologies, with hands-on project experience and a focus on clean, user-centered design.

Recognized for professionalism, discretion, and commitment to continuous improvement.

Procurement Officer at Khairat Medical Centre and Nursing Home Limited (2024-08 – Present)

• Manage end-to-end procurement of consumables, medicines, devices, and supplies.
• Evaluate vendors, negotiate contracts, and maintain strong supplier relations.
• Process purchase orders, track deliveries, and resolve discrepancies.
• Monitor inventory to balance availability with cost efficiency.
• Research markets for new suppliers, products, and cost-saving opportunities.
• Manage procurement budgets and provide regular expenditure reports to management.

Locum Cashier at Khairat Medical Centre and Nursing Home Limited (2023-12 – 2024-07)

• Process patient payments (cash, M-Pesa, credit cards) and issue receipts.
• Reconcile and balance cash drawer daily.
• Prepare bills for surgical and inpatient services in line with hospital policies.
• Operate hospital billing systems while maintaining confidentiality.
• Manage petty cash under accountant supervision with accurate records.

Receptionist at Khairat Medical Centre and Nursing Home Limited (2023-06 – 2024-07)

• Greeted and assisted clients professionally, providing clear directions and information.
• Handled incoming calls, managed inquiries, and maintained accurate visitor logs.
• Processed patient check-ins, billing, and payments while safeguarding confidentiality.
• Scheduled appointments and supported daily administrative operations.
• Managed mail, packages, and petty cash with accuracy and accountability.

1st Clerk Assistant Intern at The County Assembly of Kilifi (2022-07-11 – 2022-10-07)

• Managed day-to-day committee operations and logistics.
• Ensured compliance with timelines for implementing House Resolutions.
• Oversaw quality assurance of committee documents, reports, and legislative proposals.
• Maintained custody of committee records.
• Prepared agendas, work plans, budgets, and conducted policy analysis.
• Coordinated public hearings on petitions, bills, and inquiries.
• Served as procedural advisor to the committee.

Bachelor of Arts in Political Science – Pwani University (2024-11)

Certificate in Computer Programming Languages – Emobilis Institute of Technology (2019-08)

Kenya Certificate of Secondary Education in General studies – Kahuhia Girls' High School (2018)

Certificate in Occupational Safety and Health Training – Khairat Medical Centre (2025-06-10 – 2025-06-11)