Stephanie Neshy

Dedicated Barista/Cashier

Nairobi, Nairobi AreaMember since December 14, 2025

SalesCustomer serviceProduct knowledge

About

Dedicated Barista/ Cashier proficient in customer service, food handling, preparation and Point of Sale (POS) transactions, with the barista skills experience. Offering a positive, tolerant attitude and flexible schedule. Works well independently or with others as a team. Seeking a restaurant position with diverse staff and opportunities for advancement in management.

Experience

Coffee barista/Sales lady/Waitress/Cashier - White Rabbit and Delicatessen Café - Kenya

(2024-01 - 2025-01)

Demonstrated product knowledge of menu items and accurately received orders from customers.
Received cross-training to perform a variety of roles, which requires excellent multitasking abilities.
Processed orders over headsets for drive-thru customers within the required time limit.
Memorized drink recipes and prepare food and beverages to meet customers' requests.
Performed regular cleaning and sanitizing of machines and utensils to ensure a safe and clean workspace.
Handled financial transactions including debit, credit, and cash while operating register.

Coffee barista/Sales lady/Waitress/Cashier - Bbrood Bakery and Coffee House Restaurant - Kenya

(2022-01 - 2023-12)

I introduced 3 seasonal and 2 permanent drink options to the menu, Cortado,Latte Macchiato, Lemon tea, Ginger white tea,Chai Latte respectively, collectively responsible for ksh500,000+ in monthly turnover.
Taking customer orders and accurately inputting them into the cash register system
Preparing and serving a variety of hot and cold beverages such espresso, cappuccino, latte, and tea Operating espresso machines and coffee brewing equipment to make quality beverages.
Maintaining cleanliness and organization of the coffee shop, including cleaning coffee machines, counters, and tables.
Assisting customers in selecting beverages and providing recommendations based on their preferences
Handling cash and credit transactions, ensuring accuracy and confidentiality.
Managing inventory and restocking supplies, including coffee beans, milk, syrups, cups, and utensils.

Waitress/Coffee Barista - Gogol Pizza Restaurant - Kenya

(2021-01 - 2022-12)

Made and served many café beverages per day with speed, quality, and consistency.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Advised customers on the whole bean and bulk tea purchases, detailing the origin, flavor and pairing recommendations.
Maintained and operated espresso machines, blenders, commercial coffee brewers
Provided customer service, handled food and beverage orders, took inventory, stocked supplies and cleaned the store.
Created a professional, friendly environment to ensure a pleasant experience for all customers.

Restaurant Cashier - Dominos Pizza Restaurant - Kenya

(2016-01 - 2017-12)

Worked the till and served customers that brought in over ksh600,000 in annual revenue.
Greet customers and provide excellent customer service.
Handle cash and electronic transactions accurately and efficiently.
Scan and bag items and provide appropriate change to customers.
Ensure prices and quantities are accurate and resolve any discrepancies.
Maintain a clean and organized checkout area.
Answer customer inquiries and provide information about products and services.

Food Production /Front-office - Great Rift Valley Lodge Naivasha - Naivasha, Kenya

(2017-07 - 2017-09)