Stephen Kamaru

Reliable, safety-conscious, and customer-focused professional with a Diploma in Business Administration and a valid Kenyan Class B Driving License. Strong background in customer service, communication, administrative support, order coordination, documentation, and records management. Knowledgeable in safe driving practices, defensive driving, route planning, traffic law compliance, and vehicle care.

Experienced in handling time-sensitive tasks, maintaining accurate records, and following established procedures. Fluent in English and Kiswahili; dependable, punctual, presentable, adaptable, and willing to work flexible hours. Seeking a Driver position where I can contribute safe, responsible driving alongside excellent customer service and strong work discipline.

Online Sales Agent - MOPHONES Kenya - Nairobi

(2026-06)

• Communicate professionally with customers through telephone and digital platforms.
• Assist customers with product inquiries and provide accurate information.
• Coordinate customer orders and delivery arrangements, following up to support timely fulfillment.
• Maintain accurate customer, sales, order, and product records.
• Respond professionally to customer concerns and escalate issues when required.
• Coordinate with internal teams to ensure customer requests are handled efficiently.
• Manage multiple customer requests while maintaining accuracy and timely communication.
• Prepare daily sales and operational updates; build positive customer relationships through reliable, courteous service.

AI Data Annotator / LLM Evaluator - Sama Source School of AI

(2023-10 - 2026-04)

• Processed high volumes of information while maintaining accuracy and consistency.
• Followed detailed procedures, instructions, and quality standards.
• Maintained accurate records and workflow documentation.
• Identified and reported errors and inconsistencies promptly.
• Managed multiple assignments and deadlines efficiently while maintaining confidentiality.
• Worked independently while remaining accountable for assigned responsibilities.

Administrative Support Assistant - Judiciary of Kenya, Nakuru Law Court - Nakuru

(2022-05 - 2022-06)

• Provided professional front-office support to staff and members of the public.
• Responded to inquiries and directed visitors appropriately.
• Maintained accurate official records and documentation; assisted with filing and information retrieval.
• Handled confidential information professionally, demonstrating reliability, discretion, and attention to detail.

Electronic Sales Assistant - Tag wood Kenya - Nakuru

(2019-11 - 2019-12)

• Welcomed customers and provided friendly, professional assistance.
• Assisted customers with product information and purchasing decisions.
• Maintained customer and sales documentation; supported product availability and inventory updates.

HR Support Assistant - County Government of Nakuru - Nakuru

(2018-09 - 2018-11)

• Maintained employee records and confidential documentation.
• Assisted with data entry, filing, and document management.
• Supported administrative reporting and correspondence with accuracy and responsibility.

Diploma - Business Administration - Jomo Kenyatta University of Agriculture and Technology (JKUAT) (2020-01 - 2022-12)

Certificate - Human Resource Management - Rift Valley Institute of Science and Technology (2018-01 - 2019-11)

Kenya Certificate of Secondary Education (KCSE) - Tumaini House School (2013-02 - 2016-11)