Credit Controller and Income Auditor - Glee Hotel Limited
(2024-06)
Oversee hotel credit operations to maximize liquid cash flow.
- Audit daily revenue streams across rooms, food, and beverage outlets
- Manage debt collection workflows to ensure timely corporate payments
- Verify point-of-sale transactions against general ledger postings daily
- Assess credit risks for corporate clients and travel agencies
- Reconcile ledger accounts monthly to guarantee zero financial discrepancies
- Reconcile Property Management Systems (PMS) with Point of Sale (POS) tools
- Review the City Ledger daily to ensure accurate corporate account transfers
- Investigate revenue variances by auditing high-balance accounts and voided transactions
- Generate daily revenue reports detailing occupancy, ADR, and RevPAR metrics
- Enforce credit limit policies by monitoring guest ledgers and PM accounts
- Audit complimentary rooms and entertainment checks for proper management authorization
- Verify statutory tax compliance across daily postings for VAT and catering levies
- Lead monthly credit meetings with heads of departments to review aging debts
- Authorize credit facility suspensions for perennially delinquent corporate accounts
Credit Controller - Gelian and Semara Hotels Machakos Group - Machakos
(2022-04 - 2024-06)
- Evaluating new credit requests and conducting client credit checks
- Managing and collecting debts from company debtors
- Setting up the terms of credit for new clients
- Negotiating payment plans
- Managing the collection of all payments and debts
- Responding to client inquiries
- Processing invoices
- Bank reconciling for the both hotels
- IFMIS system management
- Maintaining and keeping debtors ageing report
- Preparation of weekly, monthly and end year reports for the debtors
- Managing the sales ledger and preparation of production report
- Liaising with customers and the sales team
Revenue Accountant - Nairobi Safari Club - Nairobi
(2021-08 - 2022-04)
- Maintain up-to-date billing system
- Verification of daily night audit reports
- Preparation of daily revenue and payments report
- Reconciliation of credit and Mpesa payments on daily basis
- Generate and send out invoices to our debtors
- Follow up on, collect and allocate payments
- Carry out billing, collection and reporting activities according to specific deadlines
- Perform debtors' accounts reconciliations
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Generate ageing analysis
- Review AR aging to ensure compliance
- Maintain accounts receivable customer files and records
- Follow established procedures for processing receipts
- Prepare bank deposits
- Investigate and resolve customer queries
- Process adjustments and rebates
- Develop a recovery system and initiate collection efforts
Accounts Supervisor - Best Western Plus Meridian Hotel Nairobi - Nairobi
(2018-01 - 2021-05)
- Oversee daily transactions, including accounts payable/receivable, general ledger and bank reconciliations
- Preparing management report for daily revenue and receipts
- Performing spot checks for cash floats in all outlets
- Manage month-end and year-end closing
- Monitor the daily performance of the accounting department
- Organize financial data into useable information and maintain updated records
- Track the progress of financial and accounting objectives
- Establish accounting policies and procedures, aligned with company's targets
- Performing spot checks of bar stocks in the bars
- Credit card posting and reconciliation
- Credit card allocation in the system and posting of the commission
- Processing credit card refunds to the guest
- Keeping track of credit and debtors ageing reports
Accounts Receivable Assistant - Best Western Plus Meridian Hotel Nairobi - Nairobi
(2018-01 - 2021-05)
- Maintain up-to-date billing system
- Generate and send out invoices to our debtors
- Follow up on, collect and allocate payments
- Carry out billing, collection and reporting activities according to specific deadlines
- Perform account reconciliations
- Monitor customer account details for non-payments, delayed payments and other irregularities
- Research and resolve payment discrepancies
- Generate ageing analysis
- Review AR aging to ensure compliance
- Maintain accounts receivable customer files and records
- Follow established procedures for processing receipts
- Prepare bank deposits
- Investigate and resolve customer queries
- Process adjustments
- Develop a recovery system and initiate collection efforts
Night Auditor - Best Western Plus Meridian Hotel Nairobi - Nairobi
(2018-01 - 2021-05)
- Perform adjustments and corrections and rectify all computer problems that occur during night shifts
- Operate front office operating system to generate revenue and expenses reports in the form of the Guest Ledger Summary and the Daily Restaurant Summary
- Prepare daily reports of all revenue and settlement accounts every night and file up details for reference
- Administer and reset accounting system for all new operations
- Attend any guest calls and ensure compliance to all rules
- Identify and resolve all guest complaints and problems to facilitate maximum comfort for guests
- Develop goals based on occupancy and average rate to offer superior quest service for every guest
- Ensure proper maintenance of credit and accounting procedures
- Develop and implement new methods to streamline and optimize operations
- Monitoring the PMs and making sure no PMs are kept pending for a longer period
Graduate Trainee and Accounts Assistant - Bandari Chemist and Pharmaceuticals Ltd
(2017-02 - 2017-12)
- Purchase supplies and equipment as authorized by management
- Monitor office supply levels and reorder as necessary
- Recording and keeping fixed assets register
- Pay supplier invoices in a timely manner
- Take all reasonable discounts on supplier invoices
- Pay any debt as it comes due for payment and monitor debt
- Issue invoices to credit customers
- Ensure that receivables are collected promptly
- Record cash receipts and make bank deposits
- Conduct a monthly reconciliation of every bank account
- Conduct periodic reconciliations of all accounts to ensure their accuracy
- Calculate and issue financial analysis of the financial statements
- Maintain an orderly accounting filing system
- Maintain the chart of accounts
- Maintain the annual budget
- Calculate variances from the budget and report significant issues to management
- Provide clerical and administrative support to management as requested
