Stephen Ondari

AI Automation Specialist (Freelance) at Self-Employed (2024-01 – Present)

Design and implement automation systems that help businesses reduce manual work, improve efficiency, and scale operations.

Built end-to-end automation workflows using Zapier, Make, and n8n, reducing repetitive tasks and improving operational efficiency
Designed and integrated systems using APIs and webhooks to ensure seamless data flow between platforms
Developed AI-powered workflows using tools like ChatGPT and Claude to automate lead qualification, responses, and internal processes
Audited business workflows, identified inefficiencies, and implemented optimized automation systems
Integrated CRM systems (HubSpot, Airtable) with marketing and operations tools to enhance pipeline visibility
Created scalable, well-documented systems that teams can maintain and expand independently

Project & Deployment Coordinator (Freelance) at Self-Employed (2021-02 – 2024-03)

Coordinated projects and improved workflows across infrastructure and operations environments.

Managed workflows, timelines, and stakeholder communication across distributed teams
Improved delivery timelines through better workflow structuring and coordination
Developed reports and documentation to support decision-making
Increased operational efficiency through improved process organization

Rollout Manager – IP/Optical Networks at Nokia (2014-01 – 2020-03)

Led large-scale deployment projects and managed cross-functional teams.

Delivered projects on time and within budget through planning and risk management
Optimized workflows and processes to improve operational efficiency
Coordinated across teams (design, operations, supply chain) for seamless execution
Ensured high-quality implementation of complex systems

Integration & Transmission Engineer at Nokia (2009-01 – 2014-05)

Worked on installation, integration, and optimization of telecom systems.

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