Technical Sales Manager - Tramigo Solutions E. Africa Ltd. - Nairobi Kenya, support to East Africa region
Reports to Africa Sales Director
- Sales and Lead Generation for both B2B and B2C
- Pre – sales support specialist to direct sales team, resellers, and strategic partners
- Vertical Marketing – Work together with other company leaders to optimize and expand Tramigo's branding and marketing plans
- Collaborates with multiple internal teams to develop, provide resources, and deliver technical trainings to increase both internal technical teams' competencies Channel Partner technical competencies
- Direct line management for a team of Value-Added Services technical team with responsibility for performance reviews and ensuring quality of service for all presales and service delivery engagements across the East Africa region
- Conduct regular development discussions with team members to coach, mentor and develop individuals
- Guide the team through the development, testing and implementation stages and review of new products and services
- Provide technical training to teams when required and serve as a technical coach to team members
- Project scheduling and resource management
- Planning, budgeting and reporting on projects
- Conduct performance reviews of sales team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
- Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
- Designing and implementing a strategic sales plan that expands company's customer base and ensure its strong presence
- Present sales, revenue and expenses reports and realistic forecasts to the management team
- Identify emerging markets and market shifts while being fully aware of new products and competition status in IOT and connectivity field
- New product launches project implementation and execution
- Alternate representative to Sales director in meetings and correspondences to business partners and stakeholders
- Tenders applications and bidding team leader with Government, banks and corporate and private sectors in East Africa region
Regional Sales Agent- Mt.Kenya region - Radio Africa Limited - Central/Mt.Kenya region
(2016-05 - 2018-05)
Business line: Bamba TV. Reports to: Key Accounts Manager/General Manager. Department: Sales and distribution
- Recruitment of Dealers, Agents, Retailers and subscribers
- Implementing set marketing penetration strategies
- Collecting viable market intelligence
- Preparation of a sales plan to achieve our target so as to achieve the national target
- Generating sales leads, booking appointments and follow up with trade partners,corporate and individuals
- Provide daily, weekly, monthly and annualsales reportsto the Management or as maybe directed
- Implementing the development ofsales proposals, presentations, andnegotiations
- Research and analyses of the market to understand key business drivers,influences and competitor activity
Team Leader/Area sales Manager- Mt.Kenya Region - Multichoice Kenya Limited - Nairobi Region
(2012-07 - 2015-12)
Business line: Pay TV/Entertainment Broadcast. Reports to: S ales &Distribution Manager, Marketing Manager. Department: Sales & Marketing, Middle Management Level. Nature of employment: Permanent and pensionable
- Implement and maintain an effective sales program which fit within the established goals and objectives of the Organization
- Generating sales leads, booking appointments and follow up with trade partners,corporate and individuals
- Corporate and individualsales negotiations up to and closing and after sales follow ups
- Implement sales growth strategies
- Provide daily, weekly, monthly and annualsales reportsto the Management or as may bedirected
- Implementing the development ofsales proposals, presentations, and negotiations
- Provide input into the development of annual country marketing plans
- Research and analyses of the market to understand key business drivers, influences andcompetitor activity
- Identify strengths and weaknesses in the sales operation and ensure suitable tactics areimplemented to address concerns and maximize strengths
- Training sales agents, dealers and partners on product offerings and sales bestpractices
- Assist in ensuring creation of adequate sales capacity and optimization ofsales resources
- Monitor the performance and development of effective and well-motivated sales agentsand dealers
- Provide guidance and coaching to sales agents regarding sales activities through theeffective management of the activities of the sales agents
- Contribute to the overall corporate strategy
Direct Sales Agent - Multichoice Kenya Limited - Mt Kenya Region
(2008 - 2012)
Business line: Pay TV/Entertainment Broadcast. Reports to: Team Leader/Sales Manager/Marketing Manager. Department: Sales & Marketing. Nature of employment: Contract. Duration: Three and a half years
- Assisting the sales department to achieve set targets
- Implementing set marketing penetration strategies
- Participating in all product promotions
- Seeking our potential customers
- Collecting viable market intelligence
- Expansion of the client base in the company
- Bringing in new clients and maintaining them
Customer service - Uchumi supermarkets Limited - Nairobi
(2002 - 2005)
Business line: Retail. Reports to: Branch Manager. Department: Operations. Duration: Three years
- Customer service desk assistant
- Payment receipting
- Salesreconciliation
- Inventory enquiries and maintenance
- IT assistant reliever
Trade Sales Representative - Zain Kenya - Airtel Kenya Limited(Ds max Kenya dealer) - North Rift/Western Region
(2006 - 2008)
Business line: ICT. Reports to: Area Territory Manager. Department: Sales & Marketing-Supervisor. Nature of employment: Contract. Duration: Two Years
- Administration / Supervising of distributor's sales team in my area to make sure we cover it well and maximize on sales
- Recruitment of Dealers, Agents, Retailers and subscribers
- Preparing weekly reports and forwarding them to the Area Territory Manager
- Making sure we keep contact with clients in my regions via phone, email &visiting them to make sure they are satisfied with our services and products.. Expansion of the client base in my areas
- Coming up with new proposals for marketing our products in the territory
- Monitoring our stock levels
- Coming up with promotions proposals after surveying to see where we needto carry out one
- Preparation of a sales plan to achieve our target so as to achievethe national target
