Susan Olajo

I am a lady with at least 6years work experience in dynamic hotel/ restaurant environment.

I have Great customer service, result oriented, team player, great problem solving skills, ability to multitask and work under minimal supervision.

I have worked as a branch Manager at Java House Africa, front house representative at Ole sereni Hotel amongst others.

My roles include the below;

• Solving guests problems real time
• Welcoming guests
• Ensuring guests feel home away from home
• Hold staff briefings
• ensure Mis en place are done in time
• Do pre-auth to guests checking in the hotel
• assigning guests rooms
• Ensure all billing are done in time 

AIRWAYS TRAVEL INSTITUTE

HOTEL MANAGEMENT

AIR FARES & TRAVEL

TOURS &TRAVEL

SUMMIT INSTITUTE FOR PROFESSIONALS

ATC 1&2

CPA 1

 ROLIMA TRAINING INSTITUTE

CERTIFICATE IN COMPUTER PROFICIENCY

KISUMU GIRLS’ HIGH SCHOOL

K.C.S.E CERTIFICATE