Swimmertone Shane

Motivated and hardworking professional with a Diploma in Online Marketing and practical experience in sales, marketing, retail customer service and field sales. Skilled in customer engagement, product promotion, lead generation, online marketing and affiliate programs. Reliable, adaptable and results-oriented, with the ability to work independently, meet targets and contribute positively to an organization.

Sales & Marketing

• Promoted products and services through direct customer engagement and marketing activities.
• Identified prospective customers, explained product benefits and supported conversion of enquiries into sales.
• Built and maintained positive customer relationships through clear communication and professional follow-up.
• Supported sales targets through lead generation, prospect follow-up and customer needs assessment.
• Collected customer feedback and supported market outreach activities.

Bata Attendant at Bata

• Assisted customers in selecting footwear and provided friendly, professional service throughout the buying process.
• Explained product features, sizes, styles and prices while helping customers make suitable choices.
• Handled enquiries and supported sales by maintaining a welcoming and organized shop environment.
• Arranged and displayed footwear, assisted with stock checks and kept merchandise organized.
• Supported daily store operations and maintained a clean, presentable sales area.
• Built positive customer relationships and contributed to a good shopping experience.

Field Sales

• Conducted direct field outreach to identify prospective customers and promote products and services.
• Visited potential customers, introduced offers and explained product benefits professionally.
• Generated leads, followed up with prospects and supported customer acquisition activities.
• Collected customer feedback and market information to support sales approaches.
• Managed time, routes and daily field activities effectively while working independently.

Online Marketing / Digital Activities

• Developed practical experience in online marketing and digital platforms.
• Participated in online affiliate marketing programs and promoted products/services online.
• Applied digital marketing skills across online platforms and adapted to changing digital environments.
• Developed practical knowledge and experience in online trading.
• Worked independently, demonstrating self-motivation, discipline and time management.

Diploma in Online Marketing – Railway Training Institute