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Synthia Kariuki

Synthia Kariuki

Customer service rep

Talent
Nairobi, Nairobi AreaMember since May 3, 2025
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About

I provide personalized solutions to customers, mirroring the priority one-to-one attention they require.

Experience

CCI Kenya

Customer service representative

Answering inbound calls and Making outbound calls.

Replying to emails and chats on queue.

Handling customer complaints.

Following up on customer calls.

Upselling and cross-selling.

Education

4g Capital

Customer Care Representative

Answering inbound calls and Making outbound calls.

Handling customer complaints.

Following up on customer calls.

Upselling and cross-selling.

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