Tabitha Mwandikwa

I am an experienced administrative assistant and social media manager.

I have some experience as an accounts clerk.

I am passionate about music and adventure.

• PRECIOUS MOMENT SCHOOL - August 2023 - Present

Accounting Clerk

• NAZARENE YOUTH INTERNATIONAL AFRICA (NYI) – (Church of the Nazarene

Africa Region) - 2020 June to May 2022

Administrative Assistant & Social Media manager

Achievements

⮚ Responded to stakeholders’ emails, calls and messages daily and solved 90%of their concerns.

⮚ Served customers (both online and physical) in a positive way, receiving complements and recommendations to assist with other people related projects in the region.

⮚ Worked directly with senior management, scheduling their meetings, booking flights and other appointments on a daily basis.

⮚ Organized an online leaders’ handbook launch that enabled the leaders grasp their mandate

Produced reports, spreadsheets, presentations, graphs, charts, diagrams and illustrations.

⮚ Designed surveys, tracked responses and generated data reports.

⮚ Proofread and formatted documents.

⮚ Participated in community affairs to increased organization’s visibility and enhance new followers.

⮚ Successfully managed and organized teams of young people in accomplishing projects like shooting dance and music videos for event promotions.

⮚ Successful script writing for campaigns and events promotions.

⮚ Mentored and trained co-workers and interns.

⮚ Implemented an electronic filing system that helped save time and money for the

Organization.

⮚ Helped develop and implement a new reporting system to enhance accountability.

⮚ Organized and planned for NYI’s regional in-person council meeting 2022 (post Covid19) which lead to improved communication, cohesion and unity.

⮚ Attended a global youth leaders’ meetings on behalf of my supervisor.

⮚ Fully managed NYI’s social media pages in which I published 20+ posts on Facebook and Instagram leading to increased traffic.

⮚ Revamped NYI’s social media accounts, improving user engagement by over 50% on

Facebook and Instagram.

⮚ Successfully planned, organized and coordinated organization’s events: youth online campaigns/events/projects, e.g. LIVE COMPASSION and AFRICA CONNECT, which lead to increased social media engagement, an online tea meeting the brought together

NYI leaders across the region hence improving communication.

September 2015 – July 2021

Africa Nazarene University,

Bachelor of Science in International Business Management.

CERTIFICATION

• Google Digital Skills for Africa – October 2021

The Fundamentals of Digital Marketing

• January 2014- February 2014

Shanzu Teachers Training College

Certificate of Completion of Computer Packages