Administrator & Social Media Manager
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I am an experienced administrative assistant and social media manager.
I have some experience as an accounts clerk.
I am passionate about music and adventure.
Africa Region) - 2020 June to May 2022
Administrative Assistant & Social Media manager
⮚ Responded to stakeholders’ emails, calls and messages daily and solved 90%of their concerns.
⮚ Served customers (both online and physical) in a positive way, receiving complements and recommendations to assist with other people related projects in the region.
⮚ Worked directly with senior management, scheduling their meetings, booking flights and other appointments on a daily basis.
⮚ Organized an online leaders’ handbook launch that enabled the leaders grasp their mandate
Produced reports, spreadsheets, presentations, graphs, charts, diagrams and illustrations.
⮚ Designed surveys, tracked responses and generated data reports.
⮚ Proofread and formatted documents.
⮚ Participated in community affairs to increased organization’s visibility and enhance new followers.
⮚ Successfully managed and organized teams of young people in accomplishing projects like shooting dance and music videos for event promotions.
⮚ Successful script writing for campaigns and events promotions.
⮚ Mentored and trained co-workers and interns.
⮚ Implemented an electronic filing system that helped save time and money for the
Organization.
⮚ Helped develop and implement a new reporting system to enhance accountability.
⮚ Organized and planned for NYI’s regional in-person council meeting 2022 (post Covid19) which lead to improved communication, cohesion and unity.
⮚ Attended a global youth leaders’ meetings on behalf of my supervisor.
⮚ Fully managed NYI’s social media pages in which I published 20+ posts on Facebook and Instagram leading to increased traffic.
⮚ Revamped NYI’s social media accounts, improving user engagement by over 50% on
Facebook and Instagram.
⮚ Successfully planned, organized and coordinated organization’s events: youth online campaigns/events/projects, e.g. LIVE COMPASSION and AFRICA CONNECT, which lead to increased social media engagement, an online tea meeting the brought together
NYI leaders across the region hence improving communication.
September 2015 – July 2021
Africa Nazarene University,
Bachelor of Science in International Business Management.
The Fundamentals of Digital Marketing
Certificate of Completion of Computer Packages