Tamara Sikipa
IT Professional | Systems Administration & Technical Support
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About
Results-driven IT professional with hands-on experience in system administration, data management, and technical support. Currently a Graduate Management Trainee at Diamond Trust Bank, delivering tech-driven solutions across business functions. BSc Applied Business Computing graduate with strong SQL, BI, and networking capabilities.
Experience
Graduate Management Trainee - Diamond Trust Bank
(2024-03)
Rotated in all the departments to be trained on what happens in the different departments and what systems are used. Currently specializing in the Business Banking department which specializes in credit applications for businesses and individuals looking for loan approvals.
- Rotating across key banking departments to build operational expertise in a fast-paced financial environment
- Supporting IT and data management functions aligned to bank-wide digital transformation initiatives
- Collaborating cross-functionally to identify process gaps and contribute technology-driven improvements
Data Management and IT Support Specialist
(2022-04 - 2024-02)
- Designed and maintained relational databases using SQL, improving data accuracy and retrieval efficiency
- Produced Business Intelligence and inception reports to support strategic decision-making
- Delivered end-to-end IT support, resolving hardware and software issues and minimising downtime
Intern - COSEKE Kenya Limited
(2021-10 - 2022-03)
- Built and managed client databases; created structured SQL tables to support data operations at COSEKE Kenya
- Prepared and presented BI and technical reports to clients, strengthening client communication and satisfaction
- Provided frontline IT support including computer troubleshooting and professional report writing for stakeholders
Research Assistant - Fariji Africa
(2021-08 - 2021-08)
KAP Survey on HIV and AIDS knowledge and prevention and gender-based violence.
- Supported field research activities and data collection for Fariji Africa during a short-term engagement
Education
BSc - Applied Business Computing - University of Sunderland (2019 - 2021)
Higher National Diploma - University of Sunderland (2017 - 2019)
IGCSE - St. Christopher's School (2011 - 2016)
