Teddy Njoroge

Strategic and performance-driven Business and Technology Executive with 15+ years of experience driving IT and commercial growth across East African markets (Kenya, Uganda, Tanzania, Ethiopia, Rwanda). Proven success in full P&L ownership, regional channel development, and market expansion for global software and cybersecurity brands.

Core differentiator: Rare combination of technical foundation (endpoint security, infrastructure) and commercial leadership (60% revenue growth, 40% channel expansion). Adept at managing regional operations, negotiating international supply deals, building scalable teams, and executing go-to-market strategies in high-growth, resource-constrained environments. Seeking a Country Manager, Regional Sales Director, or Senior Business Development role within a multinational firm, bringing leadership, execution, and emerging market expertise.

General Manager at Ahouse Gates Ltd (2019-01 – Present)

Smart home automation and integrated technology solutions provider

• Scaled commercial operations from single product to 5+ integrated smart home systems, driving 60% revenue growth through strategic channel expansion and lead generation
• Negotiated international supplier agreements, reducing unit costs by 15% and improving delivery timelines for high-value automation projects
• Managed full P&L accountability for regional operations, ensuring 95% on-time project delivery across multiple enterprise and residential automation deployments
• Implemented operational KPIs and quarterly business reviews, establishing performance management framework that enhanced team accountability and execution
• Developed go-to-market strategies for regional market penetration, identifying and converting high-value customer segments in East Africa's emerging smart home sector
• Grew partner channel base by 35% in 24 months through targeted reseller acquisition and enablement programs
• Delivered consistent quarter-over-quarter revenue growth while maintaining margin discipline in competitive market

Regional Channel Manager at ESET East Africa (2017-01 – 2018-12)

Promoted from Country Manager role to lead regional partner ecosystem

• Developed and executed partner acquisition strategy, increasing regional channel base by 40% across 5 markets
• Rolled out partner enablement programs, improving partner sales performance by 25% within 4 months through training and certification initiatives
• Managed strategic alliances with key resellers and distributors, conducting quarterly performance reviews and joint business planning
• Optimized channel operations to support ESET's expansion from pure retail to enterprise-focused security solutions
• Created scalable partner certification program that reduced time-to-productivity for new resellers by 30%
• Established ESET as top-3 endpoint security vendor in East African retail channel

Country Manager – Kenya at ESET East Africa (2015-01 – 2016-12)

Global cybersecurity leader (endpoint protection, enterprise security solutions)

• Directed full-country P&L operations for Kenya, reporting directly to EMEA regional headquarters
• Drove year-over-year revenue growth through optimization of enterprise and retail partner channels
• Established strategic reseller partnerships, expanding brand reach across Kenya, Uganda, Tanzania, Ethiopia, and Rwanda
• Represented company in media, trade expos, and tech industry forums, building brand authority and executive relationships
• Managed cross-functional teams across sales, marketing, technical support, and HR functions
• Achieved double-digit revenue growth in first year despite competitive endpoint security market
• Successfully launched enterprise security solutions into Kenyan corporate sector, establishing foothold for regional expansion

Senior Technical Lead / Client Relations at ESET East Africa (2015-01 – 2015-12)

Technical pre-sales, implementation, and strategic account management

• Delivered technical sales support and training for B2B enterprise clients and reseller partners across East Africa
• Supervised East African infrastructure support team covering endpoint protection, firewalls, backup, and comprehensive cybersecurity solutions
• Managed strategic enterprise accounts, ensuring high-touch technical relationship management and solution optimization
• Developed technical training curricula for partner certification programs, enabling reseller self-sufficiency
• Reduced client churn through proactive technical account management and rapid issue resolution
• Supported $2M+ annual revenue from enterprise segment through technical sales excellence

IT Operations / Client Support Manager at ICDL Africa (2011-01 – 2014-12)

International digital literacy certification and testing organization

• Managed 100+ certified testing centers across Kenya, Rwanda, and Uganda, ensuring operational compliance and quality standards
• Implemented automation in center registration, testing support, and reporting systems, improving efficiency and scalability
• Coordinated digital literacy CSR programs in partnership with national governments, universities, and NGOs
• Established partnerships with academic institutions, expanding certification reach and market penetration
• Impacted 1M+ learners across 6+ countries through scalable digital skills training infrastructure
• Achieved 95%+ testing center compliance rates through robust operational frameworks

IT Assistant Manager at Windsor Golf Hotel & Country Club (2008-01 – 2011-12)

Hospitality and leisure technology infrastructure management

• Managed IT infrastructure, systems support, and technology operations for luxury hospitality property
• Supported business operations through reliable technology service delivery and vendor management

Business Support Officer at Amon Afrique (2006-01 – 2008-12)

Customer Care Representative at Kencall (2006-01 – 2008-12)

American Account

MBA in Business Administration

BSc in Computer Science