Business Operations Expert
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Communication, Quality Assurance and Operations Management is my Forte!
A leader who is self driven, passionate and result oriented about business development. Skilled in operations management, strategic planning and implementation, monitoring and evaluation processes, customer experience, customer retention and process improvement.
With extensive experience of over 10years of demonstrated history of working in the technology (Fintech) and professional service industry, I excel at spearheading and deploying business strategic growth focused towards achieving the organizational goals, create uniformity in service delivery and develop accountable skills. Adept at utilizing broad-based knowledge and operational acumen for the establishment of innovative business initiatives and enhancement of business value.
Executive Manager - Viscar Industrial Capacity Limited
Assistant Operations Manager - Micro Mobile Limited
Operations Coordinator- Tech Link Africa Company Limited
Administrative Assistant and Customer Service - Uniserv Education
Sales Executive -Standard Chartered Bank
Managing Employee Performance- University of Minnesota
Online course on Managing Employee Performance.
Bachelor of Arts-University of Nairobi
Communication-Second Class honours, Upper Division O Levels-Kerugoya Girls High School
K.C.S.E Certificate
