Terry Mwirigi

I am a Results-driven Logistics & Supply Chain Professional with 15+ years’ experience in FMCG, retail, and logistics. Proven record in inventory optimization, warehouse operations and 3PL management, with strong expertise in regulatory compliance. Skilled in reducing discrepancies, improving stock accuracy, and driving KPI-based performance in OTIF delivery, shrinkage control, and cost optimization.

Recognized for implementing WMS, ERP systems (SAP), and 5S methodologies to streamline operations and boost efficiency. Adept at strategic planning, supplier negotiations, and cost-saving initiatives, with a track record of building high-performing teams and delivering measurable results in high-volume environments.

I am a Results-driven Logistics & Supply Chain Professional with 15+ years’ experience in FMCG, retail, and logistics. Proven record in inventory optimization, warehouse operations and 3PL management, with strong expertise in regulatory compliance. Skilled in reducing discrepancies, improving stock accuracy, and driving KPI-based performance in OTIF delivery, shrinkage control, and cost optimization.

Recognized for implementing WMS, ERP systems (SAP), and 5S methodologies to streamline operations and boost efficiency. Adept at strategic planning, supplier negotiations, and cost-saving initiatives, with a track record of building high-performing teams and delivering measurable results in high-volume environments.

Warehouse Manager

Naivas Supermarket- Distribution Centre; May 2024 to Date

Duties and Responsibilities

• Directed end-to-end warehouse operations with a team of 100+, covering inbound, stock management, dispatch, and distribution alignment.
• Implemented operational improvement strategies, including WMS rollout, KPI-driven performance monitoring, and shrinkage controls.
• Strengthened collaboration between warehouse teams, senior management, and 3PL providers to maintain service excellence.
• Conducted staff appraisals, training, and KPI workshops to drive continuous improvement and accountability.
• Maintained high service levels, including improved truck turnaround times and accuracy in order fulfillment.

Key Achievements

• Directed warehouse operations (100+ staff), overseeing inbound, stock Management, and dispatch.
• Reduced shrinkage from 7% → 0.02% through strict controls.
• Successfully led WMS go-live and training during a December peak period.
• Introduced visual boards & full 5S adoption for real-time decision-making.
• Improved truck turnaround times and stock accuracy.