Tim Lupi

I aim to deliver the best in organizations through virtues of trust, honesty and self-driven, utilize my skills and acquire new abilities. I'm seeking to find a position which allows me to use my knowledge and skills to fill the needs of the information technology profession. Self-initiated and disciplined individual with the ability to provide functional supervision, to interpret and follow oral and written instructions, with proven ability to work in a team setting and facilitate team building.

Subject Matter Expert at Samasource Kenya Ltd. (2017-10 – Present)

Quality assurance and team management role

• Realtime Quality checks
• Quality assurance
• Assistant Team Management
• Writing product descriptions and titles
• Maintaining date work requirement by following data program techniques and procedures
• Contribute to team effort by accomplishing related results as needed

Part time Computer Assistant at Lyann Academy, Komarock (2017-02 – 2017-10)

Computer tutoring and IT support

• Computer Tutor
• Update School programs and website
• Support the IT team in maintaining hardware, software and other systems
• Assist in troubleshooting issues and provide technical support
• Organize and maintain IT resources
• Run software updates on request

Cyber attendant/IT Assistant at Eyerank Cybercafé (2015-03 – 2016-09)

Cybercafe operations and network management

• General Cybercafe work
• Establishing networking environment by designing system configuration; directing system installation; defining, documenting, and enforcing system standards
• Maximizing network performance by monitoring performance; troubleshooting network problems and outages; scheduling upgrades; collaborating with network architects on network optimization
• Securing network system by establishing and enforcing policies
• Reporting network operational status by gathering, prioritizing information
• Tracking Budget Expenses, Problem Solving, LAN configuration, Proxy Servers, Network Design and Implementation

IT Assistant at Kenpoly Africa (Plastics Manufacturing Company) (2014-02 – 2014-02)

Data entry and IT support

• Prepared source data for computer entry by compiling and sorting information
• Processed customer and account source documents by reviewing data for deficiencies
• Entered customer and account data by inputting information on keyboard or optical scanner per screen format
• Maintained data entry requirements by following data program techniques and procedures
• Verified entered customer and account data by reviewing, correcting, deleting, or re-entering data

Cyber attendant at Waden Cybercafé & Emachs Communication (2013-07 – 2014-02)

Cybercafe operations

Diploma in Information Technology – Schomic Institute of Technology (2010-01 – 2010-03)

Certificate in Information Technology – Schomic Institute of Technology (2010-01 – 2010-03)

Certificate in Teaching & Educational Skills – Brookefield A-Level College (2011-01 – 2011-12)

Certificate in Life Insurance Skills – Shield Assurance Training Agency (2012-08 – 2012-08)

Kenya Certificate of Secondary Education (K.C.S.E) in Secondary Education – Scholar High School (2009-01 – 2009-10)

Kenya Certificate of Primary Education (K.C.P.E) in Primary Education – City Star Academy (1998-02 – 2006-11)