Timmy Oguda

Highly skilled and motivated Automotive Engineering professional with over 17 years of experience as an Auto Electrician and Workshop Manager. Expertise in diagnosing, maintaining, and repairing a wide range of automotive systems, with a strong focus on electrical systems and vehicle diagnostics. Proven ability to manage teams, oversee daily workshop operations, and ensure high-quality service delivery.

Skilled in driving operational efficiency, improving team performance and delivering exceptional customer service.

• Service Manager at CMC Motors | 2018-01 - 2025-04: Oversee the daily operations of the service department, ensuring efficient and effective delivery of automotive services. Manage and lead a team of service supervisors, technicians and support staff to achieve performance and customer service goals. Develop and implement service processes, optimizing efficiency and improving turnaround times while maintaining high-quality standards. Coordinate with the sales and parts departments to ensure smooth operations and timely availability of necessary materials for service jobs.
• Service Supervisor at CMC Motors | 2013-01 - 2018-12: Supervised the day-to-day operations of the service department. Managed a team of technicians and service staff, providing training and support to enhance performance and productivity. Monitored repair and maintenance schedules, ensuring efficient workflow and timely completion of jobs. Conducted regular quality checks on completed repairs, ensuring adherence to company standards and customer satisfaction.
• Workshop Supervisor at CMC Motors | 2013-01 - 2018-12: Scheduling, task allocation for smooth work flow. Implemented maintenance schedules Effective communication with clients, addressing inquiries, providing estimates, and ensuring customer satisfaction. Conducted quality control checks on repairs and services.
• Auto Electrician at CMC Motors | 2006-01 - 2008-12: Diagnosis and repair of electrical faults in vehicles, including wiring, alternators, and ignition systems. Routine inspections and repairs on car electronics, including air conditioning systems and battery management. Utilization of specialized diagnostic tools to identify issues with vehicle electrical systems and provide solutions. Advise clients on electrical issues, providing recommendations for long-term vehicle performance.

• Diploma - Automotive Engineering | Nairobi technical Institute | 1997-01 - 1999-12
• KCSE | Usenge High School | 1993-01 - 1996-12
• Apprenticeship - Motor Vehicle | CMC Motors | 2000-01 - 2002-12
• Motor Vehicle Proficiency - Motor Vehicle | Directorate of Industrial Training