Customer Centric, Innovative and Self driven professional.
Experience
Nov. 2020 – Currently; Pensions Officer at The National Treasury. Processing of Pensioner claims and drafting correspondence and Social Media Community Management.
Jul.2022 - Current – Part-time Researcher for EleQta Platform.
April. 2022- Part-time Search Engine Evaluator for Appen.
Feb. 2014 – Nov. 2020: Customer Experience Executive- Online Support, Community and Social Media Manager for the Safaricom Plc ,
Jan. 2011 – Jan.2014 : Safaricom Plc ,
Worked at the Customer Management Department as a Call Centre Operative in the Position as a Customer Experience Assistant.
May 2009 - Dec. 2010 : Ogessa & Co. Advocates
Worked as a Para-Legal and Administrative Clerk.
Education
2007 – 2009 : Kenya School of Professional Studies (now Inoorero University)
