Timothy Makutoh

I am a customer service agent with 3yrs experience.

Studied journalism and communication at a degree level and have excellent customer service skills.

My skills in conflict resolution plays a major role in handling irate customers.

I believe the organization can benefit alot from my skills.

I have been handing inbound and outbound calls.

I have been managing social media platforms and monitoring customer trends

Communication and Journalism as a major has fully equipped me with good communication skills such as paying attention to details and accepting feedback as away of business progress