Timothy Ngao

Mission-driven Regional Leader with 10+ years of experience scaling FinTech and digital transformation solutions across East Africa. Expert in market entry strategy (GTM), regulatory navigation, and high-growth operations within the Financial Services sector. Proven track record of driving 25% market share growth and managing complex stakeholder ecosystems, including central banks, commercial partners, and cross-functional global teams.

Possesses an "own it" mindset focused on leveraging data-driven insights to scale tech-for-good platforms.

Country Manager – Tanzania at Qore Technologies (2023-07 – Present)

• Vision & Strategy: Spearheaded the national strategy to align fintech solutions with the Tanzanian market, achieving 25% market share growth within the first 6 months.
• Regulatory & Compliance: Acted as the primary liaison for regulators (TCDC, BOT) and government bodies, ensuring all digital banking and lending deployments met strict local compliance standards.
• Partnerships: Forged trust-based strategic alliances with commercial banks and ecosystem players to unlock new revenue streams and strengthen the national footprint.
• Execution: Led cross-functional teams to deploy core banking and card management systems, prioritizing "impact-first" implementation for emerging financial institutions.

Head of Sales & Business Development at Pathways Technologies (2023-01 – 2023-06)

• Market Growth: Orchestrated go-to-market strategies for cloud-first solutions across East Africa, focusing on enterprise-level digital transformation.
• Data-Driven Decision Making: Utilized market insights to identify cloud opportunities, aligning technical solutions with client business goals and regional infrastructure realities.
• Leadership: Managed a diverse team of BD professionals, fostering a high-performance culture focused on mission-oriented targets.

Business Development Manager (Red Hat Partner) at Eclectics International (2022-03 – 2022-12)

• Multi-Regional Operations: Managed revenue growth and pipeline generation across a 4-country cluster (Kenya, Tanzania, Rwanda, and Uganda).
• Complex Stakeholder Engagement: Navigated FSI and Tier 2 Telco hierarchies to close complex PaaS/IaaS deals, focusing on infrastructure modernization.

Country Manager – Tanzania at Craft Silicon (2019-01 – 2022-03)

• Scalable Growth: Spearheaded the launch and penetration of cloud-centric products, delivering >$230,000 in net new business in 12 months.
• Partnership Building: Built and maintained relationships with C-level executives at Maendeleo Bank and various Microfinance institutions to drive adoption of digital lending platforms.
• User-Centric Iteration: Translated local market feedback into product improvements for the core banking suite to ensure regional product-market fit.

Administrative Operations Manager at Strathmore Business School (2015-01 – 2019-12)

Managed complex administrative operations and policy adherence, driving digital tool adoption to improve process efficiency.

Focus Group Facilitator at Chemonics International / USAID-KTI (2013-01 – 2014-12)

Conducted grassroots stakeholder interviews and community insights workshops—experience directly applicable to understanding the East African diaspora and local user needs.

MA in International Studies – University of Nairobi (2021-01 – 2022-12)

BSc in Chemistry – University of Eldoret (2009-01 – 2013-12)