Timothy Otiende

Detail-oriented operations professional with over seven years of experience in the renewable energy sector supporting sales operations, inventory accountability, customer order fulfilment, and field logistics. Experienced in coordinating the movement of solar products, maintaining accurate records, preparing operational reports, and ensuring timely product delivery. Proficient in Microsoft Excel, CRM systems, and digital reporting platforms with a strong commitment to accuracy, compliance, and operational efficiency.

Adept at working independently while maintaining high standards of organization and accountability.

Sales Agent - PVSTAR Energy Kenya - Kenya

(2026-05)

• Coordinate customer orders and ensure timely delivery of solar products within assigned territories.
• Verify product models and quantities before customer handover to ensure order accuracy.
• Maintain accurate sales and customer records using company reporting systems.
• Support product movement between field teams and customers while ensuring proper documentation.
• Build strong customer relationships by providing product guidance and after-sales support.

Sales Executive Officer - Sun King Kenya - Kenya

(2021-01 - 2026-03)

• Coordinated the distribution and delivery of solar home systems to customers across assigned territories.
• Verified customer orders and ensured accurate product issuance during field operations.
• Maintained accurate CRM records, sales documentation, and inventory-related reports.
• Monitored customer portfolios and prepared weekly operational and sales performance reports.
• Worked closely with logistics and operations teams to resolve delivery and product issues.
• Maintained accountability for company products assigned during field operations.
• Consistently achieved and exceeded monthly performance targets while ensuring accurate operational documentation.

Direct Sales Representative - M-KOPA Kenya - Kenya

(2017-01 - 2021-12)

• Managed customer orders from product allocation through successful delivery.
• Verified product information and customer documentation before installations and handovers.
• Maintained accurate records of sales transactions and product distributions.
• Coordinated with field support teams to resolve product and delivery issues.
• Ensured compliance with company procedures during product issuance and customer onboarding.

Agri-preneur Enumerator - Ministry of Agriculture & Livestock Development - Kenya

(2023-09 - 2023-10)

• Collected and validated agricultural data using ODK and KIAMIS systems.
• Maintained 98% data accuracy through quality assurance procedures.
• Prepared daily field reports and ensured timely submission of verified data.
• Maintained organized digital records in compliance with project standards.

Deputy Presiding Officer - Independent Electoral and Boundaries Commission (IEBC) - Kenya

(2022-07 - 2022-08)

• Supervised polling station operations and coordinated polling staff.
• Verified official documentation and maintained accurate electoral records.
• Ensured compliance with operational procedures under strict deadlines.

Entrepreneur – Agribusiness & Retail Ventures - Self-Employed - Kenya

(2010-01 - 2026-12)

• Managed procurement, stock control, inventory records, and daily business operations.
• Oversaw purchasing, storage, and distribution of agricultural products and retail supplies.
• Maintained inventory records and monitored stock movement to minimize losses.
• Managed supplier relationships, budgeting, and operational reporting.

Diploma - Business & Development Studies (Management & CPA) - African Institute of Research and Development Studies (2014-01 - 2018-12)

Certificate - Computer Packages - Emascos Technologies (2013-01 - 2013-12)