Tom Kihara
IT technician
Talent
Nakuru300 KES/hourMember since July 21, 2023
Hardware troubleshootingPCsServersPrintersPeripheralsWindows 10/11LinuxActive DirectoryVirtualizationVMwareLAN/WANVPNWi-FiWiresharkFirewallsAntivirus deploymentIncident responseAWSAzureMicrosoft Office SuiteRemote DesktopHelpdesk systemsOdoo ERPFlaskSQLite
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About
I am a highly motivated and progress focused technician with a long standing background in the industry.
Throughout the course of my career, I have perfected my analysis and troubleshooting abilities. I am a capable problem solver skilled at prioritizing and managing projects with proficiency.
In my previous roles as an IT Technician, I contributed teamwork, planning, preventive and reparative maintainace towards team efforts and business improvements. I am progressive minded and in tune with new developments in my field.
Experience
Position Security and CCTV operator Supervisor Westgate Mall
- Close protection Officer
- Handling of K9 sniffer and patrol dogs
- Controlling and maintaining CCTV cameras
- Assigning duties to all guards
- Checking for equipment malfunction and reporting
Position IT Technician
- Installing/repairing/upgrading equipment and peripherals and creating mailboxes and accounts
- Maintaining IT infrastructure and ensuring they are up to standard
- Maintaining inventory of all production products and raw materials
- Running odoo system software for purchase, manufacture , sales and inventory
Position Video director & computing
- Directing and shooting videos which includes music and occasion videos
- Training of basic computing skills
Position Video editor and director (Intern)
- Started as an intern went on to be the main editor and director
Education
- 2016-2020 Bachelor of Science In Information Technology- Software Engineering option
- 2014 – 2015 Diploma In Information Technology
- 2010- 2013 Kenya Certificate of Secondary Education Maai-Mahiu Boys School
- 2001-2009 Kenya Certificate of Primary Education. Luci-Amen J Academy
Skills
technical supporttroubleshootingproject managementpreventive maintenancereparative maintenanceteamworkit infrastructure