Tracey Seboru
Communication skills
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About
A highly experienced professional with over 13 years of expertise in a variety of skill sets. Proficient in data analysis, and process optimization. Skilled in recording and managing productivity metrics, and adept at producing and maintaining reports. Additionally, experienced in providing administrative support and handling various ad hoc requests from management.
Experience
A highly experienced professional with over 13 years of expertise in customer payments processing, account opening, and cash operations. Proficient in ATM and CDM monitoring, data analysis, and process optimization. Skilled in recording and managing productivity metrics for manual activities within the Payments team, and adept at producing and maintaining weekly, month-end, and quarterly Core Operations reports.
Additionally, experienced in providing administrative support and handling various ad hoc requests from management
Education
BA in Communication (Electronic Media)
Daystar University; Athi-River Campus, Kenya
08/2005 - 12/2008
- Broadcast Journalism, Communication Research Methods, Visual Communication, Media Law and Ethics, Digital Media Editing, Media Writing and Scriptwriting
01/2014 - 08/2024
- Lean Six Sigma Yellow Belt Certification
- Lean Six Sigma White Belt Certification
- Effective Report Writing Certification
- Professional Presentation Skills Certification
- Data Analytics Certification
- Business Writing Certification