Nehemiah Angana

System administrator and security Analyst, with specialization in system design, troubleshooting, system maintenance, and configurations. Driven by a passion to defend networks and leverage AI automation to optimize deployments, design architectures, and maintain peak operational performance.

System Design and IT Support at Dreamland Enterprises (2024-01 – Present)

• Delivered the full design, build, and deployment of a dual-mode order and sales management system operable offline on-premises and via a cloud-based enterprise stack.
• Provided advanced on-site and remote IT support, handling system restoration and OS recovery scenarios where standard restore procedures failed.
• Managed and maintained the CCTV infrastructure: routine operational checks, firmware updates, and ensuring continuous recording integrity.

iOS / macOS Support Technician at iFoneCare Eldoret (2020-01 – 2022-12)

• Diagnosed and resolved complex macOS issues, including kernel panics, failed updates, disk permission errors, and application crashes.
• Enforced strict iOS security hardening measures, including screen lock policies, 2FA enforcement, FMI verification, and cloud backup audits.
• Restored bricked and boot-looping hardware via DFU and recovery modes; implemented structured pre-repair checklists to eliminate data loss.

IT Support / Sysadmin at BII Graphics Eldoret (2018-01 – 2020-12)

• Isolated production print workstations from the main LAN via strict network segmentation, protecting legacy hardware from broader network security risks.
• Configured and maintained print workstations and large-format software environments, ensuring zero operational downtime.
• Handled client brand assets with strict confidentiality, controlling access tiers and enforcing secure data removal post-project.

Diploma in Information Communication Technology – The Eldoret National Polytechnic (2021-12)