Veronica Karichu

Business Management diploma graduate with experience in front office administration, school administration and customer service. Skilled in office coordination, records management, communication and delivering excellent client service.

School Secretary - Utawala Rainbow School

(2024-01 - 2025-12)

• Managed records, correspondence and office expenses.
• Coordinated emails, letters and documentation.
• Achievement: Improved organization and timely communication.

Front Office Assistant - Riverview Premier Academy

(2023-01 - 2024-12)

• Welcomed visitors and parents professionally.
• Managed reception and office supplies.
• Achievement: Enhanced customer service experience.

Customer Service Representative (Attachment) - NHIF

(2022-08 - 2022-10)

• Registered members, verified claims and maintained records.
• Achievement: Delivered accurate, efficient customer support.

Diploma - Business Management - Kenya Institute of Management (2021-01 - 2023-06)

KCSE - St. George's Girls Secondary School (2015-01 - 2018-12)

KCPE - Kari-Mwailu Primary School (2007-01 - 2014-12)