Branch Manager - Makindu Motors Limited
(2023-05)
- Driving the sales performance of motorcycle parts and accessories. This includes setting and meeting monthly targets and developing local marketing strategies to increase showroom foot traffic.
- Overseeing day-to-day branch activities, including opening/closing procedures, facility maintenance and administrative tasks.
- Managing the service department to ensure quality repairs, timely maintenance and high technician productivity.
- Monitoring stock levels for new units and spare parts to avoid overstocking while meeting customer demand.
Sales Representative - Makindu Motors Ltd
(2022-03 - 2023-05)
- Conducting in person visit to client business location (stages) to present products and assess customer needs.
- Nurturing existing accounts through regular check-ins and after-sales support to ensure repeat business and loyalty.
- Gathering feedback on competitor activities, industry trends and pricing to help management refine sales strategies.
- Identifying and qualifying potential customers through market research, cold calling and networking within an assigned territory.
- Delivering tailored product demonstrations and visual presentation to explain how a product solves specific clients problems.
Sales Representative - Car & General Dealership Kibwezi - Kibwezi
(2018-11 - 2023-08)
- Sold motorcycles and related product through consultative needs assessment, product knowledge and confident closing.
- Managed the full sales process, lead generation, customer engagement, test-rides co-ordination, quotations and delivery handover.
- Coordinated customer financing with credit partners, supported documentation and ensure compliance with required process.
- Up-sold accessories and maintenance packages to increase average sales value and improve customer safety.
- Maintained accurate sales records, stock visibility and daily/weekly sales reports for management.
- Provided after sales follow-up, handled customer concerns and supported referral and repeat purchases.
Trade Developer - Airtel Kenya
(2013-09 - 2015)
- Drove territory sales execution through agent/outlet support, product training and daily route planning.
- Implemented in store visibility and promotion to increase product uptake and strengthen brand presence.
- Built relationship with distributors, agent and key retailers to improve availability and sell through them.
- Tracked sales performance, prepared field report and recommended actions to close gaps against target.
- Ensured compliance with company policies while resolving customer and channel issues quickly.
