Victor Kisaka

Self driven Individual recognized for ability to identify continuous change actions to reduce cost, enhance quality and increase returns. I enjoy driving new improvements for efficient and effective output. Quick to grasp new ideas and concepts and to develop innovative and creative solutions to problems.

Able to work well on own initiative and can demonstrate the high levels of motivation required to meet the tightest of deadlines. Possess a strong ability to perform effectively, even under significant pressure.

Control Room Operator / Fleet & Security Controller - Wells Fargo Kenya

(2024-10)

Working at Fleet Operations and Control Room with over 2 years of experience in real-time fleet monitoring, GPS tracking, incident management, CCTV surveillance, and operational coordination within a structured security and transport environment.

• Monitored and controlled a nationwide fleet of 140+ vehicles and 70+ motorcycles using STREAMAX and GPS tracking systems.
• Coordinated vehicle dispatch, arrivals, departures, and nationwide fleet movements.
• Authorized vehicle movements and verified compliance with approval procedures.
• Monitored driver behavior, including speeding, route deviations, and policy violations.
• Enforced fleet safety, compliance, and operational procedures.
• Conducted real-time route monitoring and traffic management.
• Coordinated responses to vehicle breakdowns, accidents, and operational emergencies.
• Liaised with the National Police Service on fleet incidents and emergencies.
• Monitored STREAMAX compliance, including camera integrity and system usage.
• Investigated fleet incidents, driver misconduct, and operational irregularities.
• Inspected vehicles for roadworthiness, servicing requirements, and mechanical defects.
• Monitored fuel consumption and fleet utilization to improve operational efficiency.
• Prepared daily, weekly, and incident reports for management.
• Provided operational updates and risk reports to senior management.
• Coordinated emergency medical assistance and staff evacuations.
• Liaised with healthcare facilities during emergency situations.
• Supported investigations using GPS tracking data, CCTV footage, and operational intelligence.
• Advised transport management on driver performance and compliance.
• Enforced accountability for unsafe practices and operational policy violations.

Security Officer - Friends of Karura Forest

(2023-07 - 2024-09)

• Serving visitors at the entry gate.
• Subjecting them to security search telling them what's allowed in the forest and what's not allowed, this strengthens security.
• Doing forest patrols and reporting anything suspicious, maintaining security order.
• Coordinating with the police and providing them with relevant information when criminal activities arises.
• Writing daily report in personal OB which's later compiled on a weekly basis and sent to my immediate supervisor/team leader.
• Monitoring of the CCTV surveillance system operations.
• Ensuring CCTV systems works effectively.
• Being trustworthy and being reliable to the organization at all times.

Intern - Muthaiga police station

(2022-06 - 2022-10)

While at the police station in Muthaiga, gained exposure to various law enforcement operations and criminal justice processes.

• Acquire customer service skills.
• Basic crime investigations skills.
• Different ways of solving conflicts.
• Crime scene management.
• Disaster operations management and criminal prosecution.
• Children in need of care and protection.
• Structure of police operations.
• Disciplinary actions to the law breakers.
• Appraisals in the police and bonds among others.

Diploma - Disaster Management - Masinde Muliro University of Science and Technology (2019 - 2023)

Kenya Certificate of Secondary Education - Friend's Vuyika High School (2012 - 2015)

Kenya Certificate of Primary Education - Chenjeni Primary School (2003 - 2011)