Victor Mogoi

Motivated Credit and collection officer with four years experience in banking and FMMG industries, boosting default collection and customer loyalty through individual services, a resourceful expert at learning customer needs and upselling to meet collection targets, committed to strengthening customer experience with positivity and professionalism when answering and processing collection and credit approvals requests.Pursuing collection and Credit Officer position in which my skills, special training, and experience will positively impact the organization in meeting end goals.

• Conduct comprehensive customer education and respond to possible questions about products
• Conduct loan appraisal and approvals relationship officer
• Answered customer questions regarding loan interests ,qualifications, duration and requirements ,
• Achieved perfect attendance and on-time record
• Monitoring allocated credit accounts on a daily basis and ensuring timely corrective measures to avoid delinquency

Holder of Bachelor degree in business and management,(Accounting),

with several online courses in sales and management