Technical Support Officer | Web Developer
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Results-oriented and knowledgeable Technical Support Engineer with a proven track record of employer and client satisfaction in providing technical support and customer service to clients, maintaining various PC hardware and software, setting up and configuring computer networks, and training. Great team player with excellent communication skills and well-developed technological expertise. Currently looking for a job with a company which offers flexibility and opportunity to grow both personally and professionally.
Seven years in the information technology industry, I've accumulated considerable knowledge and hands-on experience in network administration. My experience in technical assistance has given me a thorough understanding of various networking technologies and protocols. Furthermore, I have polished my skills in diagnosing PCs on a local network, finding and resolving complicated technological issues.
I have a Bachelor of Science degree in Information Technology which gave me a foundation footprint in my career. During my study period, I was introduced to new technologies, where they began and possible projection to where we are heading to technologically. Keeping up with new technological developments means that learning is a continuous process so that I can be able to provide quality Technical Support.