Victor Otieno

Highly experienced and disciplined security professional with over 16 years of progressive experience in security operations, supervision, and access control. Proven ability to lead teams, manage shift operations, and ensure compliance with security procedures in high-risk environments. Adept at coordinating personnel deployment, conducting inspections, handling incidents, and maintaining accurate reporting systems.

Recognized for strong leadership, situational awareness, and commitment to safety and operational excellence.

Senior Supervisor - Diplomatic Service Unit at British High Commission (Kenyan Embassy) (2025-01 – Present)

• Supervised daily operations within the Diplomatic Service Unit, ensuring smooth coordination of official activities
• Managed and guided staff, delegating duties and maintaining high performance standards
• Oversaw handling of diplomatic materials, documents, and secure communications
• Ensured strict adherence to security protocols and diplomatic procedures
• Coordinated logistics for official visits, meetings, and high-level delegations
• Maintained confidentiality and professionalism when dealing with sensitive information
• Liaised with internal departments and external stakeholders to ensure operational efficiency
• Prepared reports and provided updates to senior management

Supervisor at GARDAWORLD (2018-01 – 2025-01)

• Command and manage day and night shift operations, ensuring smooth transition through effective shift handovers
• Supervise and coordinate deployment of security personnel across multiple posts
• Prepare daily and weekly duty rosters, including leave planning and emergency staff replacements
• Conduct routine and random inspections of security posts to ensure compliance with operational standards
• Ensure all incidents are promptly attended to, documented, and escalated for further investigation
• Maintain accurate and timely reporting of daily occurrences and operational activities
• Lead shift briefings and ensure all personnel are properly equipped and informed
• Address client concerns professionally and escalate issues to management when necessary
• Support management in performance evaluations and staff recognition programs

Security Guard at KK Security (2013-01 – 2017-12)

• Maintained security of assigned premises through patrols and monitoring activities
• Enforced access control procedures and verified identification credentials
• Reported incidents and irregularities in a timely and accurate manner

Branch Controller at Wells Fargo (2012-01 – 2013-12)

• Oversaw branch security operations and coordinated guarding personnel
• Ensured strict adherence to security protocols and procedures
• Managed access control and monitored internal security systems
• Monitor access Control & Surveillance Systems (CCTV)

Security Guard at Wells Fargo (2011-01 – 2012-12)

• Maintained security of premises, property, and personnel through regular patrols and monitoring
• Controlled access points, verifying identification and authorizing entry/exit
• Responded promptly to alarms, incidents, and emergencies
• Conducted routine inspections to identify and mitigate security risks
• Prepared incident reports and maintained accurate security logs
• Ensured compliance with company security procedures and safety regulations
• Provided customer service assistance while maintaining a professional security presence
• Collaborated with law enforcement and emergency services when necessary

Machine Operator at Sara Lee Company (2006-01 – 2009-12)

• Operated and monitored production machinery in a fast-paced manufacturing environment
• Ensured proper setup, calibration, and maintenance of machines
• Maintained quality control standards during production processes
• Conducted routine inspections and reported faults or breakdowns
• Followed safety procedures and company regulations at all times
• Assisted in packaging and handling of finished products
• Worked collaboratively with team members to meet production targets

Diplomatic Service Unit – GARDAWORLD Training College (2025-01 – 2025-01)

Occupational First Aid Certificate – Keileys Consortium (2024-01 – 2024-01)

Supervision Course – KK Security/GARDAWORLD (2018-01 – 2018-01)

Computer Applications Certificate – Jodan College of Technology (2016-01 – 2016-01)

KCSE – Bujumba High School (2001-01 – 2005-12)