Viki Murithi

A reliable, bilingual professional with a university background and several years of hands-on experience in roles demanding accuracy, patience, and clear communication. I follow structured guidelines precisely, handle information carefully, and stay consistent across repetitive, high-volume work. I'm drawn to remote, task-based digital work data annotation, transcription, translation, content review, surveys because it rewards exactly what I've built across customer service, administration, and community outreach: precision, discipline, and follow-through, with minimal supervision.

Front-of-House & Guest Services at Wedge Villa, Tash Aqua Lounge, Meru, Makuti Restaurant

• Managed guest communication, bookings, and front-desk processes with consistent accuracy under time pressure
• Cross-checked orders, bills, and records to avoid errors, reinforcing a habit of double-checking detail-heavy work

Supervisor at Makuti Restaurant

• Coordinated daily operations and held team members accountable to consistent service standards
• Identified and corrected process gaps before they became customer-facing problems

Sales Agent at Madison Insurance Company

• Explained policy details clearly and accurately to clients, translating technical information into plain language
• Maintained organized client records and followed up methodically on pending applications

Community Health & Data Collection at Community Health Outreach Programs, MMUST Health & Safety

• Collected, recorded, and verified community health data in the field, prioritizing completeness and accuracy
• Applied structured safety and reporting guidelines consistently, including a placement supporting windmill operations in Turkana County

Administrative & General Operations

• Handled routine administrative tasks including filing, scheduling, and basic record-keeping
• Maintained high standards of order and cleanliness in fast-paced, regulated environments

BSc in Health Promotion & Sports Science – Masinde Muliro University of Science & Technology (2022-01 – 2026-01)

Certificate in Catering & Hospitality – Poshmac Meru College