Vincent Ngaruiya
Web Developer
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About
I’m Vincent Njoroge, an IT Service Desk Analyst with hands-on experience in computer hardware servicing, software installation, and network troubleshooting. I specialize in providing effective technical support, ensuring seamless system operations, and optimizing end-user experiences through proactive maintenance and diagnostics.
Over the past few years, I have supported government departments like the Ministry of Interior and the Ministry of Roads and Transport, where I managed system installations, resolved connectivity issues, and upheld ICT security standards. My proficiency spans a range of technical areas, including:
Software configuration & maintenance
Network setup & administration
Data storage & backup systems
PHP, MySQL, HTML, and DBMS
Microsoft Office Suite & general internet use
I thrive in organized, procedure-driven environments and bring strong organizational and communication skills to every role. With a Diploma in ICT and additional certifications in counseling and criminology, I offer a unique, people-centered approach to tech support.
Experience
developed my own Dog Management Sytem
Education
Diploma in IT
Certificate in Cybersecurity
Certificate in HTM, JAVASCRIPT
