Vincent Omondi

Diploma graduate in Cooperative Management with 6 months industrial attachment at the National Biosafety Authority, Kenya. Skilled in client service, records management, data entry, and front office operations. Knowledgeable in cooperative principles, group lending, member mobilization, and basic credit processes. Detail-oriented, honest, and able to work under targets. Seeking an internship or entry-level role in microfinance, SACCOs, and customer service.

Front Desk Intern at National Biosafety Authority (NBA) (2025-01 – 2025-04)

• Handled client inquiries daily via phone, email, and walk-ins
• Educated clients on application procedures, eligibility requirements, and document submission
• Registered clients, verified documents, and updated client databases using MS Excel
• Maintained physical and digital filing systems to ensure easy retrieval and confidentiality
• Resolved complaints professionally and followed up to ensure resolution
• Supported administrative tasks including scheduling, record organization, and report preparation
• Assisted in basic data analysis and documentation for internal reporting

Diploma in Cooperative Management – Kabete National Polytechnic

Kenya Certificate of Secondary Education (KCSE) – Ramba Boys High School (2018 – 2021)