Viola Vanessa
Sales Associate
Talent
NairobiMember since May 13, 2026
data entrycommunication specialistdata analysisCustomer Service ExcellenceSales & Lead ConversionClient Relationship ManagementCommunication & Interpersonal SkillsProblem Solving & Conflict ResolutionFinancial Product KnowledgeTime Management & OrganizationCRM Systems & Data Entry
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data entrycommunication specialistdata analysisCustomer Service ExcellenceSales & Lead Conversion
About
Dedicated and results-driven Customer Service Professional with experience in sales, client relationship management, and financial services. Proven ability to engage customers, identify needs, and deliver tailored solutions. Strong communication skills with a customer-first approach, aiming to enhance satisfaction and drive business growth.
Experience
Sales Associate - Platinum Credit Limited - Kenya
- Engaged potential and existing clients to promote financial products including personal and asset financing loans
- Built and maintained strong client relationships, ensuring high levels of customer satisfaction
- Identified customer needs and recommended suitable financial solutions
- Achieved and exceeded sales targets through effective persuasion and product knowledge
- Handled customer inquiries, complaints, and follow-ups professionally
- Conducted market outreach and client acquisition through field visits and referrals
- Maintained accurate customer records and sales reports
Education
Bachelor of arts - Gender and development studies - EGERTON UNIVERSITY NJORO MAIN CAMPUS (2021 - 2025)
Skills
Sales Associate
