Violet Akoth

Highly motivated individual, enthusiastic and self-driven with qualified diploma in medical social work and with a great commitment to pursue opportunities with a goal of creating positive change in the society. I am keen to build upon my knowledge and ready to work with people from different cultures. My career goal is to gain a role which allows me to further my knowledge and skills in giving out the best in the society.

Sales Assistant at LC Waikiki (2025-07 – 2025-12)

• Delivered excellent customer service by assisting customers with product selection and inquiries.
• Promoted and sold products to meet sales targets.
• Maintained stock levels by restocking shelves and monitoring inventory.
• Ensured the store was clean, organized, and visually appealing.
• Provided product knowledge and informed customers about promotions and offers.
• Resolved customer complaints in a professional and timely manner.
• Collaborated with team members to achieve daily and monthly sales goals.

Sales assistant at Woolworths Kenya Limited (2024-10 – 2025-05)

• Assisting customers on the sales floor to find items they are looking for
• Helping out customers in the fitting rooms in finding their perfect fit for the items they are trying out
• Controlling shrinkage by ensuring that hot spot areas are duly attended to at all times
• Weekly spot-checks on the areas considered hot spots by the business.
• Responding to phone calls by customers and other branches and efficiently assisting in the areas of need.
• Offering fast and accurate services to customers at the till points
• Processing sales orders accurately and completely
• Adhering to the procedures and guidelines of the company

Sales operations assistant at Luna and Mug Exclusive Boutique (2023-05 – 2024-05)

• Greeting and welcoming visitors, clients, and staff
• Answering, screening, and forwarding incoming phone calls
• Managing the reception area to keep it tidy and presentable
• Handling incoming and outgoing mail, packages, and deliveries
• Keeping records
• Entry of sales using POS
• Stock taking

Sales associate at Twiga products

• Assisting customers in finding products or services that meet their needs
• Answering customer queries in person, over the phone, or online
• Handling complaints or directing them to a manager
• Issuing receipts, refunds, or exchanges
• Upselling or cross-selling products to boost revenue
• Meeting or exceeding sales targets and KPIs

Patient Attendant at Hope Medical Center Awasi (2022-03 – 2022-07)

• Assisting patients with bathing, grooming, and dressing
• Supporting oral hygiene and skincare
• Assisting with walking, repositioning, and transferring (e.g., bed to wheelchair)
• Helping with physical therapy exercises as directed
• Preventing bedsores by regularly turning bedridden patients
• Taking and recording vital signs (temperature, blood pressure, pulse, respiration)
• Recording daily activities and progress
• Talking with patients and providing reassurance
• Offering emotional support and a listening ear
• Helping administer non-prescription medications (depending on regulations)
• Following hygiene and infection control protocols

Diploma in medical social work – Kenya medical training college (2017-11 – 2021-11)

Kenya Certificate Of Secondary Education – Ponge High School (2012-02 – 2015-11)

Kenya Certificate Of Primary Education – Ogeka primary school (2003-02 – 2011-11)