Sales Assistant at LC Waikiki (2025-07 – 2025-12)
- Delivered excellent customer service by assisting customers with product selection and inquiries.
- Promoted and sold products to meet sales targets.
- Maintained stock levels by restocking shelves and monitoring inventory.
- Ensured the store was clean, organized, and visually appealing.
- Provided product knowledge and informed customers about promotions and offers.
- Resolved customer complaints in a professional and timely manner.
- Collaborated with team members to achieve daily and monthly sales goals.
Sales assistant at Woolworths Kenya Limited (2024-10 – 2025-05)
- Assisting customers on the sales floor to find items they are looking for
- Helping out customers in the fitting rooms in finding their perfect fit for the items they are trying out
- Controlling shrinkage by ensuring that hot spot areas are duly attended to at all times
- Weekly spot-checks on the areas considered hot spots by the business.
- Responding to phone calls by customers and other branches and efficiently assisting in the areas of need.
- Offering fast and accurate services to customers at the till points
- Processing sales orders accurately and completely
- Adhering to the procedures and guidelines of the company
Sales operations assistant at Luna and Mug Exclusive Boutique (2023-05 – 2024-05)
- Greeting and welcoming visitors, clients, and staff
- Answering, screening, and forwarding incoming phone calls
- Managing the reception area to keep it tidy and presentable
- Handling incoming and outgoing mail, packages, and deliveries
- Keeping records
- Entry of sales using POS
- Stock taking
Sales associate at Twiga products
- Assisting customers in finding products or services that meet their needs
- Answering customer queries in person, over the phone, or online
- Handling complaints or directing them to a manager
- Issuing receipts, refunds, or exchanges
- Upselling or cross-selling products to boost revenue
- Meeting or exceeding sales targets and KPIs
Patient Attendant at Hope Medical Center Awasi (2022-03 – 2022-07)
- Assisting patients with bathing, grooming, and dressing
- Supporting oral hygiene and skincare
- Assisting with walking, repositioning, and transferring (e.g., bed to wheelchair)
- Helping with physical therapy exercises as directed
- Preventing bedsores by regularly turning bedridden patients
- Taking and recording vital signs (temperature, blood pressure, pulse, respiration)
- Recording daily activities and progress
- Talking with patients and providing reassurance
- Offering emotional support and a listening ear
- Helping administer non-prescription medications (depending on regulations)
- Following hygiene and infection control protocols
